Flow Controller **Internal Applicants Only**

Company Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

We have an exciting opportunity for a Flow Controller to join our team in Deeside on a full time permanent basis. 

Salary: £28,505 per annum, plus £2,000 shift allowance.

Working hours: 4 on 4 off, 7am-7pm/7pm-7am rotating. 

As the Flow Controller, you will be responsible for optimizing the end-to-end movement of customer orders within our fulfilment centre, ensuring 24-hour delivery, balancing workload capacity, and maximizing efficiency. This role involves high-level analysis of data to reduce risk, improve speed, and resolve bottlenecks between Picking and Shipping of customer orders.

Responsibilities of the Flow Controller include:

• Operational Control: Managing the flow of work (Picking, Packing, Sorting, Rebinning) to keep workstations fully utilized while meeting demand, using specialized, high-tech systems, including: CROP, AFTX, Ledger, CORA, Picking Console, Lagrange, Packman, Slack, whilst maintaining constant and proactive communication with OB Operations team regarding shipment workflow status.
• Data Analysis: Using large datasets and tools to uncover bottlenecks, identify trends, and make data-driven decisions to keep the workflow balanced and risk down. Ability to evaluate and dive deep workflow data is essential.
• Workflow Management: Creating hourly plans, tracking critical pull time (CPT), and managing service level agreements (SLAs) for multiple process paths. Ensure procedures are followed for flow management and daily execution.
• Labour Planning: Liasing with shift leaders to efficiently move headcount when risk is identified and always ensure risk is balanced across multiple paths.
• Plan Optimization: Using multiple Screens and tools to track processes, rates and risk and adjust flow settings to ensure hourly plans are accurate and followed by OB team.
• Collaboration: Working with shift leaders, senior management, and CI team to implement process improvements across the operation.

Qualifications

• Strong Multi-tasking abilities to make rapid business critical decisions under high pressure.
• Excellent data handling skills and attention to detail.
• Proficiency in using a range of systems, including: CROP, AFTX, Ledger, CORA, Picking Console, Lagrange, Packman, Slack is critical.
• Proven work experience as an Operations Controller.
• Strong communicator and networker with a proven ability to establish effective working relationships with stakeholders, both internally and externally.
• Organisation and prioritisation skills.
• Experienced with, Word, PowerPoint and Excel.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – 20 days inclusive of the bank holidays. 
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance -  x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!