POD Administrator

Company Description

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Job Description

Our Sheffield site have an exciting opportunity for a POD Administrator to join their team on a full time permanent basis.

Salary: £24,784 per annum.

Working hours: Monday-Friday, 8am-4pm. 

The purpose of a POD Administrator is to provide administrative support and creation of accurate data, with the ability to work to deadlines and contributing to the overall success of the site. 

Key Duties of a POD Administrator:

• Contribute to the success of the site by ensuring that all POD and Return processes are carried out in accordance with the site policy documents.
• Booking in collections for customers and completion of relevant paperwork.
• Booking in deliveries for customers.
• Investigate any collection queries.
• Ensure all paperwork is returned for all customer deliveries despatched from site, and chase outstanding POD’s.
• Liaising with staff at other depots and external contacts.
• Photocopying, printing, organising and storing documents and computer based information.
• Managing inbound diary for all customers.
• Monitoring daily the clean POD workflow.
• Controlling period end spreadsheets.
• Compiling lists of outstanding POD’s and contacting the hauliers to request.
• Reporting the POD’s outstanding each day.

Qualifications

• Proven experience in a similar role.
• Fantastic communication skills.
• Excellent problem solving, analytical and organisational skills.
• Ability to work under pressure and to tight timescales.
• Good knowledge of Microsoft office packages.
• High level of attention to detail.
• Able to manage own time to achieve targets.

Additional Information

As part of our drive to make Great Bear a great place to work, we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our people are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – 28 days inclusive of the bank holidays. 
• Pension scheme – We want colleagues to enjoy a comfortable retirement so we offer a great contribution of 4% employee and 4% employer.
• Life Assurance -  x2 your annual salary.
• Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year. 
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses. 
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the Month and Year, special recognition and long service awards.
• Everyday discounts - Via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity, please apply now and become a part of our #WinningTeam!