Executive - Front Office & Travel Desk

Company Description

Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry.
At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics.
You may visit our website for more information at http://www.anton-paar.com/
Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/

Job Description

Job Role: Executive - Front Office & Travel Desk 

Reports to: Head – Corporate Services

Job Overview: The role will be responsible for managing end-to-end travel arrangements along with front desk operations and administrative coordination. This role requires a professional who can efficiently handle travel logistics, visa coordination, visitor management, and stakeholder coordination while ensuring a seamless experience for employees and guests.

Responsibilities and Duties:

Travel Management & Coordination

• Coordinate and manage domestic and international travel arrangements, including flight bookings, accommodation, and local transportation.
• Handle visa processing and related documentation for employees and international visitors.
• Liaise with travel vendors and agencies to ensure cost-effective and timely travel arrangements.

Accommodation & Guest Relations

• Manage hotel bookings, guest house arrangements, and visitor accommodation.
• Ensure smooth and professional experience for visiting clients, delegates, and employees.
• Coordinate all necessary arrangements for guest visits, including logistics and hospitality.

Front Office Operations

• Serve as the first point of contact for visitors and incoming communication.
• Manage front desk operations, including handling calls, emails, and walk-in queries.
• Oversee meeting room scheduling and allocation.
• Maintain visitor records in compliance with organizational protocols.

         Administrative Coordination

• Collaborate with internal teams and stakeholders for travel and administrative requirements.
• Coordinate with vendors for travel, hospitality, and related services.
• Support general administrative activities as assigned.

MIS & Reporting

• Maintain accurate travel and administrative records and reports.
• Track travel expenses, vendor invoices, and booking details.
• Provide periodic MIS reports to the reporting manager.

Qualifications

Education and Experience:

• Bachelor’s degree in any discipline
• Preferred: Degree or certification in Travel & Tourism / Hospitality Management
• Minimum 3+ years of relevant experience in travel desk, front office, or administrative roles
• Prior experience in handling travel bookings, visa coordination, and guest management will be preferred.

Additional Information

Required Skills and Abilities:

• Strong verbal & written communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Proficiency in MS Office (Excel, Word, Outlook)
• Working knowledge of travel coordination and visa processes
• High level of professionalism and customer orientation