Teamlead Customer Success (w/m/d)
avivgroup
Full time
Senior Mixed-Methods User Researcher
avivgroup· Product (WD Function)
About this role
Company Description
Join one of the world’s largest and most innovative digital real estate tech companies.
Backed by global investment leaders KKR and CPP Investments, AVIV Group is redefining how people buy, sell, rent, and value property across Europe and the Middle East. With a strong presence in France, Germany, and Belgium we’re behind some of the region’s most iconic digital real estate platforms — including SeLoger , immowelt , Immoweb , Meilleurs Agents (France’s leading property valuation platform) and Homeday, one of Germany’s fastest-growing proptechs.
Our mission? To simplify life’s most valuable transactions. We bring together data, technology, and human insight to empower millions of people to unlock their perfect place!Join us in shaping the future of real estate.
Immoweb is the leading real estate platform in Belgium, connecting millions of buyers, renters, and real estate professionals every month. Our mission is to make real estate simple, transparent, and accessible through innovative digital experiences.
Within Product & Technology, we build scalable, data-driven solutions that create value for both property seekers and real estate professionals.
Job Description
The role
A strategic Mixed Methods User Researcher based in Berlin, responsible for driving end-to-end research for our digital products. You will merge deep qualitative insights with robust quantitative data to directly influence product roadmaps, moving beyond one-off studies to establish continuous discovery loops across the organization.
WE ARE LOOKING FOR AN INDIVIDUAL WHO CAN:
- Design and execute both qualitative (interviews, usability testing) and quantitative research (complex survey design, behavioral analytics).
- Own the entire research lifecycle independently, from scoping and recruiting to synthesis and actionable reporting.
- Leverage modern AI tools for research operations (e.g., data synthesis, transcription, pattern detection, machine readable reporting) to accelerate timelines.
- Translate complex, multi-source data into compelling stories and strategic recommendations for Product, Design, Marketing and Engineering teams, among others.
- Conduct localized, nuanced user research in native German while collaborating seamlessly with global teams in fluent English.
Qualifications
- Experience: At least 6 years of user and market research experience in digital product or service companies. Experience researching B2B customers is a plus.
- Language: Native-level German proficiency and fluent English.
- Location: Based in Berlin.
- Technical Skills: Strong data literacy and proficiency with querying/analysis tools (e.g., SQL, R, Python, or advanced Excel) alongside deep qualitative frameworks.
- Soft Skills: High emotional intelligence to evaluate user trust and adoption, with the business acumen to prove research ROI.
- Growth Mindset: Proven experience utilizing product KPIs and health metrics to identify UX friction and drive funnel optimization strategies.
- Bonus (Ideal): Prior experience working with digital marketplaces.
Additional Information
What We Offer:
- Ownership of a meaningful product domain with real business impact.
- A data-driven and collaborative Product & Tech culture.
- High visibility and influence within the organization.
- Competitive compensation and benefits.
- Hybrid working model.
Frequently Asked Questions
Is the salary disclosed for the Senior Mixed-Methods User Researcher position at avivgroup?
The salary for this Senior Mixed-Methods User Researcher role at avivgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Senior Mixed-Methods User Researcher position at avivgroup located?
This Senior Mixed-Methods User Researcher role at avivgroup is based in BE, Berlin, Berlin, BE, Germany, de. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Senior Mixed-Methods User Researcher role at avivgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Senior Mixed-Methods User Researcher role in the Product (WD Function) department at avivgroup.
Which team or department does the Senior Mixed-Methods User Researcher at avivgroup belong to?
This Senior Mixed-Methods User Researcher position is part of the Product (WD Function) department at avivgroup. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Senior Mixed-Methods User Researcher position at avivgroup?
Click the "Apply Now" button on this page. You will be redirected to avivgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Senior Mixed-Methods User Researcher job at avivgroup posted?
This Senior Mixed-Methods User Researcher position at avivgroup was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Senior Mixed-Methods User Researcher
avivgroup
You'll be redirected to avivgroup's official application page on SmartRecruiters.