Customer Service Representative – National Accounts Distributor

emcocorporation· HJC
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📍 London📍 London, ON, Canada📍 ON📍 caFull time

About this role

Company Description

Here We Grow Again!
Haines, Jones & Cadbury Corporation (HJC Corp) is continuing to grow and has new career opportunities to offer to those looking for a great place to work!

Who We Are
HJC Corp. is a National Accounts Wholesale Distributor of construction materials.  HJC Corp. specializes in providing comprehensive construction material packages to major national chains across Canada.

Job Description

Salary Range - $45,000.00

Our Customer Service Reps are…

The first point of contact for our customers and are responsible for the delivery of exceptional customer service.  Their duties include order entry and expediting, stock and price inquiries, quotations and technical support.  This position requires significant contact with customers over the telephone and via email.

Job Description

Are you outgoing and value customer service?  Are you knowledgeable and service oriented? Do you have excellent attention to detail while managing several projects at once?  Do you have a problem-solving nature, along with being a great listener? 

Have you been gifted with the 3 P’s – positivity, patience and politeness?  Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.

As a CSR with HJC Corp. your specific duties will include things such as:

  • Interacting with customers over the phone and email, providing the customer service and support needed to determine needs and schedule deliveries
  • Investigating and resolving customer opportunities and concerns
  • Processing Sales Orders & Bids generated through phone or email transactions

Qualifications

Do you have what it takes?

As a CSR, you must be optimistic, friendly and service oriented.  Excellent verbal communication is a must.  Bilingual (EN/FR) is an asset.

All interested applicants must possess:

  • High school diploma or equivalent
  • Excellent communication and customer service skills
  • Exceptional organizational skills with an attention to detail
  • Ability to work well in a team-based environment with minimal supervision
  • Capability to work in fast paced environment and to meet strict deadlines
  • The ability to maintain positive relationships with team members, vendors, and customers
  • Computer literacy with Microsoft Office and preference given to those with a good working knowledge of INFOR M3 and QUICKBASE
  • Knowledge in the lighting, plumbing, restroom partitions and accessories, tile, water heater and HVAC industries is an asset

Additional Information

We give you the tools you need to succeed, investing in your personal and professional growth through targeted training and development programs, and reward team success through our profit sharing opportunities and an extensive benefits package which includes a company pension plan.

HJC is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. HJC is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative – National Accounts Distributor position at emcocorporation?
The salary for this Customer Service Representative – National Accounts Distributor role at emcocorporation is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative – National Accounts Distributor position at emcocorporation located?
This Customer Service Representative – National Accounts Distributor role at emcocorporation is based in London, London, ON, Canada, ON, ca. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative – National Accounts Distributor role at emcocorporation full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative – National Accounts Distributor role in the HJC department at emcocorporation.
Which team or department does the Customer Service Representative – National Accounts Distributor at emcocorporation belong to?
This Customer Service Representative – National Accounts Distributor position is part of the HJC department at emcocorporation. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative – National Accounts Distributor position at emcocorporation?
Click the "Apply Now" button on this page. You will be redirected to emcocorporation's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative – National Accounts Distributor job at emcocorporation posted?
This Customer Service Representative – National Accounts Distributor position at emcocorporation was posted on Jun 10, 2024. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative – National Accounts Distributor
emcocorporation
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