AI Engineer – NLP
digitainsoftware· Business Intelligence Department
About this role
Description
We are seeking a skilled AI Engineer with a deep specialization in Natural Language Processing (NLP) to join Digitain’s innovation team. In this role, you will bridge the gap between cutting-edge language models and practical iGaming applications. You will be responsible for building sophisticated RAG (Retrieval-Augmented Generation) systems, speech-processing pipelines, and text classification engines to enhance our customer support, fraud detection, and betting operations. This role requires a blend of prompt engineering, architectural design, and MLOps proficiency to deploy scalable AI solutions.
Responsibilities
- Design and implement end-to-end NLP solutions, specifically focusing on RAG architectures to power internal knowledge bases and customer-facing chatbots
- Develop and fine-tune models for Automatic Speech Recognition (ASR/STT) to transcribe live betting calls and Speech-to-Text applications for customer support analysis
- Build models to classify user intent, detect toxic behavior, and analyze sentiment to support Responsible Gambling initiatives
- Experiment with and optimize Large Language Models (LLMs) using techniques like quantization, fine-tuning (PEFT/LoRA), and prompt engineering to align with business logic
- Write robust, production-ready Python code, ensuring modularity and scalability within a microservices architecture
- Manage the lifecycle of NLP models, including containerization (Docker), orchestration (Kubernetes), and monitoring drift in production environments
- Work closely with backend engineers and product managers to integrate AI features into existing betting platforms and CRM tools
Requirements
- 3+ years in AI/ML engineering with a dedicated focus on NLP tasks
- Expert-level Python skills; strong familiarity with frameworks like PyTorch, TensorFlow, or JAX
- Hands-on experience with LLM frameworks (LangChain, LlamaIndex), Vector Databases (Pinecone, Milvus, or Weaviate), and Hugging Face transformers
- Experience with speech toolkits such as OpenAI Whisper, Kaldi, or similar ASR technologies
- Experience with CI/CD pipelines, API development (FastAPI/Flask), and model serving (Triton, TorchServe)
- Ability to translate complex gambling compliance and user experience requirements into technical AI solutions
Frequently Asked Questions
Is the salary disclosed for the AI Engineer – NLP position at digitainsoftware?
The salary for this AI Engineer – NLP role at digitainsoftware is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the AI Engineer – NLP position at digitainsoftware located?
This AI Engineer – NLP role at digitainsoftware is based in Yerevan, Yerevan, Armenia. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the AI Engineer – NLP role at digitainsoftware full-time or part-time?
This is listed as a Full Time position. It is posted as a AI Engineer – NLP role in the Business Intelligence Department department at digitainsoftware.
Which team or department does the AI Engineer – NLP at digitainsoftware belong to?
This AI Engineer – NLP position is part of the Business Intelligence Department department at digitainsoftware. See the full job description for more information about the team structure and responsibilities.
How do I apply for the AI Engineer – NLP position at digitainsoftware?
Click the "Apply Now" button on this page. You will be redirected to digitainsoftware's official application portal hosted on bamboohr where you can submit your application directly.
When was the AI Engineer – NLP job at digitainsoftware posted?
This AI Engineer – NLP position at digitainsoftware was posted on Feb 17, 2026. Apply as soon as possible — early applications are often reviewed first.
AI Engineer – NLP
digitainsoftware
You'll be redirected to digitainsoftware's official application page on bamboohr.