IT Systems Lead (CET ±2h | Remote)

Join Cyntegrity, one of the leading clinical trial risk management technology providers in the industry. We're proud of our bespoke and highly rated MyRBQM® Portal and MyRBQM® Academy brands. If you want to join a rapidly expanding organization, if you have a growth mindset and looking for an exciting, dynamic, and pioneering position for the healthcare industry, then this is a great opportunity for you.

We are looking for an IT Systems Lead with expertise in DevOps and cloud infrastructure (primarily Microsoft Azure and AWS) to join our team. In this role, you will play a critical part in ensuring the reliability, scalability, and security of our IT infrastructure while providing exceptional support to our internal teams. 

Key Responsibilities:

As an IT Systems Lead at Cyntegrity, you will:

• Manage IT Systems: Oversee the deployment, monitoring, and maintenance of cloud-based infrastructure and solutions, primarily within Microsoft Azure and partially AWS environments.
• Implement DevOps Practices: Design, implement, and optimize CI/CD pipelines and infrastructure as code (IaC) to streamline development and operations.
• Provide IT Support: Manage and resolve IT ticket requests from internal stakeholders, ensuring timely and effective solutions.
• Ensure Compliance: Maintain IT systems in compliance with relevant regulations, including GDPR and Data Protection Act.
• Optimize Performance: Continuously improve the reliability, scalability, and security of IT systems.
• Collaborate Across Teams: Work closely with the Chief Executive Officer (CEO) and other departments to align IT strategies with business goals.

Essential Criteria:

We’re seeking a proactive, detail-oriented, and collaborative IT professional with the following qualifications:

Education: 

• Bachelor’s degree in IT, Computer Science, or a related field.

Experience:

• 5-7 years of proven experience in DevOps practices.
• Hands-on experience with Microsoft Azure and Amazon Web Services (AWS).
• Strong experience in managing IT ticket requests and providing end-user support.

Skills:

• Excellent troubleshooting and problem-solving skills.
• Strong communication and collaboration skills.
• Ability to work independently and prioritize tasks effectively.

Knowledge:

• Deep understanding of cloud infrastructure, including Azure and/or AWS ecosystems, and modern DevOps tooling.
• Familiarity with IT service management (ITSM) and ticketing systems.
• Understanding of data protection regulations (e.g., GDPR, Data Protection Act).
• Certifications: Relevant certifications in Azure (e.g., Microsoft Certified: Azure Solutions Architect Expert) and DevOps (e.g., Azure DevOps Engineer Expert) are a plus.

What We Offer:

• A purpose-driven mission to improve global clinical research.
• A collaborative, international team that values flexibility, autonomy, and transparency.
• Fully remote work setup with a results-driven culture.
• Opportunities for professional growth and development.

About Cyntegrity:

We support sponsors and CROs with clinical trial risk management technology and related educational programs to bring therapies to market faster, safer, and more cost-effectively. Cyntegrity is a fast-growing scale-up company powered by a diverse, international team of industry experts. Our aim is to be the leading provider of specialized cloud and SaaS solutions for ICH GCP E6(R3) compliant risk-based quality management and clinical research. Learn more about us and our MyRBQM® Portal and MyRBQM® Academy brands here: www.cyntegrity.com

If this is a position of your interest, and you would like to know more or have any additional questions, please submit your application.

Note: This is a fully remote position. Due to our current hiring setup, we are only considering candidates based in Eastern Europe (CET ±2). Our primary focus markets include Croatia, Bulgaria, and Poland.