Customer Service Representative (4595)-2600 Bridge Avenue
About this role
Company Description
Job Description
We are seeking a dedicated Customer Service Representative to join our team in Pt. Pleasant, United States. As a key member of our customer support team, you will be responsible for providing exceptional service to our valued customers, addressing their inquiries, and resolving issues with professionalism and empathy.
- Respond to customer inquiries via phone, email, and chat in a timely and efficient manner
- Handle customer complaints and concerns with patience and understanding
- Process orders, refunds, and exchanges accurately
- Maintain up-to-date knowledge of products, services, and company policies
- Collaborate with other departments to resolve complex customer issues
- Document customer interactions and update customer records in the CRM system
- Identify and escalate priority issues when necessary
- Provide feedback to management on recurring customer issues or concerns
- Participate in ongoing training to enhance customer service skills and product knowledge
- Contribute by making food with the shift runner or manager
Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Excellent verbal and written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency in CRM software and basic computer skills
- Ability to remain calm and professional in high-pressure situations
- Excellent listening skills and ability to empathize with customers
- Flexibility to work in a fast-paced, dynamic environment
- Strong time management and multitasking abilities
- Positive attitude and commitment to delivering exceptional customer service
Additional Information
MUST HAVE EXPERIENCE WITH DOMINOS OR AT A PIZZERIA
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative (4595)-2600 Bridge Avenue position at dominos?
The salary for this Customer Service Representative (4595)-2600 Bridge Avenue role at dominos is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative (4595)-2600 Bridge Avenue position at dominos located?
This Customer Service Representative (4595)-2600 Bridge Avenue role at dominos is based in NJ, Pt. Pleasant, Pt. Pleasant, NJ, United States, us. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative (4595)-2600 Bridge Avenue role at dominos full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative (4595)-2600 Bridge Avenue role at dominos.
How do I apply for the Customer Service Representative (4595)-2600 Bridge Avenue position at dominos?
Click the "Apply Now" button on this page. You will be redirected to dominos's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative (4595)-2600 Bridge Avenue job at dominos posted?
This Customer Service Representative (4595)-2600 Bridge Avenue position at dominos was posted on Jan 5, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative (4595)-2600 Bridge Avenue
dominos
You'll be redirected to dominos's official application page on SmartRecruiters.