Sr. Systems Engineer

Great White North – Designing solutions, leading innovation, and elevating client success.

About the Role

If you’re the person everyone turns to for the tough problems — the architect, the troubleshooter, the strategist then this role is built for you. As a Sr. Systems Engineer at Great White North, you’ll design and deliver IT solutions that solve real business challenges. You’ll lead complex projects, guide the technical team, and serve as the final escalation point for the most advanced support issues.

This is a high‑impact role where your expertise shapes client environments, influences internal best practices, and drives innovation across the organization.

What You’ll Do

• Design, budget, and deliver IT infrastructure projects (servers, storage, networking, cloud, and more)
• Analyze client environments and develop best‑practice solutions tailored to their business needs
• Act as the final technical escalation for complex support challenges
• Lead the technical services team in deploying IT standards and best practices
• Research, evaluate, and recommend new technologies and solutions
• Manage and deploy servers, storage, cloud environments and network systems
• Develop accurate time and materials estimates for projects
• Document all deployed solutions and repeatable processes
• Collaborate with stakeholders to gather requirements and translate them into technical specifications
• Analyze business processes and identify opportunities for improvement
• Conduct system testing, validation, and performance monitoring
• Provide training and support to end‑users and internal teams
• Ensure systems and processes comply with industry regulations and standards
• Conduct audits and assessments of new and existing solutions
• Stay current with emerging technologies, methodologies, and best practices

What You Bring

• Bachelor’s degree in Computer Science, IT, or a related field, OR proven experience as a Sr. Systems Engineer, IT Systems Analyst, or similar senior technical role
• Mastery of troubleshooting and deep expertise in servers, storage, networking, and infrastructure design
• Strong understanding of business processes and how technology can improve them
• Proficiency in system analysis, design methodologies, and documentation
• Experience with database systems, cloud platforms, and software development concepts
• Excellent analytical, problem‑solving, and communication skills
• Ability to work independently and collaboratively
• Strong leadership presence and the ability to guide technical teams
• Valid Ontario driver’s license

Extra GREAT (Nice to Have)

• Experience in an MSP environment
• Certifications in systems engineering, cloud, networking, or systems analysis
• Experience with compliance frameworks, audits, and regulatory requirements
• Familiarity with PSA/CRM tools
• Previous experience designing enterprise‑level IT solutions

Why You’ll Love Working Here

At Great White North, we believe in empowering our team with the tools, support, and flexibility they need to thrive. You’ll enjoy:

• A collaborative, high‑performing team
• Paid family health benefits after 6 months
• One additional vacation day for every year of service
• Performance‑based bonus opportunities
• Flexible work schedules — because life happens
• Company‑sponsored team events throughout the year
• A culture that values innovation, growth, and FUN

If you’re ready to lead, innovate, and build solutions that make a real impact, we’d love to meet you.