Senior Officer, Operational Compliance Services

Company Description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                                                                           

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Job Description

JOB SUMMARY

 A review position responsible for ensuring quality and accuracy of AML/KYC and FATCA deliverables across all complexity levels. This role reviews compliance documentation, validates risk assessments, and provides technical input while ensuring adherence to regulatory standards.

What you will do

• Review and validate AML/KYC/CDD/EDD documentation, risk assessments, and compliance conclusions with meticulous attention to detail
• Ensure regulatory compliance by reviewing FATCA/CRS classifications, validating regulatory reporting, and verifying escalation decisions
• Assess and validate complex client structures, including funds, companies, trusts, foundations, pension funds, and insurance entities, during initial and periodic reviews
• Monitor quality standards and review deadlines across all onboarding deliverables, documenting findings and identifying areas for improvement
• Provide guidance and on-the-job training to Client Services Teams on compliance matters, serving as a subject matter point of reference for onboarding enquiries

Qualifications

ABOUT YOU

• You hold a degree in law or equivalent qualification, with professional certification such as ACAMS being advantageous
• You bring a minimum of 5 years' previous experience in a Client Due Diligence role, with demonstrated expertise in regulatory compliance and risk validation
• You possess in-depth knowledge of complex client structures including funds, companies, trusts, foundations, pension funds, insurance entities, and investor typologies
• You demonstrate proficiency in quality control, standardisation, and compliance documentation review with meticulous attention to detail and strong decision-making capabilities
• You exhibit excellent communication skills, accountability, and a supportive mentoring approach to team development, aligned with our Group Values of being Authentic, Bold, and Collaborative

Additional Information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees - from 94 nationalities, across 25 countries - to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.