Equipment Support Specialist

Company Description

Evolution is a world-leading B2B provider of video-streamed Live Dealer gaming, committed to deliver a unique and flawless gameplay across multiple platforms through revolutionary product innovation. Firmly rooted in our values: ALIVE, do RIGHT and work TOGETHER, we are on a quest to lead the way in an industry which is pioneering technical solutions and pushing the limits of what has been done in terms of online user experience. 

Our services have won multiple industry awards, including 'Live Casino Supplier of the Year' at the 2019 EGR B2B Awards for nine consecutive years and 'Casino Content Provider of the Year' in the 2019 EGR North America Awards. 

Evolution Gaming Group AB (publ) was founded in 2006 and it is stock listed on the Swedish stock exchange Nasdaq. Today, about 6000 people work in the company's 12 sites, including locations like the U.S., Malta, Latvia, Georgia, Holland, Canada, Estonia, the U.K. and Sweden.  

Job Description

This role is responsible for the installation, maintenance, monitoring, and availability of gaming equipment, ensuring smooth daily operations and high quality standards at all times.

Key Responsibilities

• Install, clean, replace, adjust, and regulate simple equipment.
• Perform equipment testing and preventive maintenance.
• Monitor equipment performance, assess issues, and decide on required actions.
• Ensure equipment availability 24/7.
• Report equipment related issues promptly.
• Clean and maintain roulette wheels.
• Clean, maintain, and replace shuffle machines.
• Clean and maintain deck checkers.
• Perform table inspections.
• Manage in house transport of cards and equipment.
• Organize and oversee equipment disposal.
• Monitor climate conditions on gaming floors and storage areas.
• Conduct inventory checks and track equipment in stock.
• Cooperate with other departments as required.
• Perform other duties assigned by the manager that match the role’s qualifications.
• Replace colleagues during vacations, sick leave, or other absences during working hours. This is not considered additional work.

Responsibilities

Ensure proper, high quality, and timely execution of all job duties.

Maintain consistent attendance, punctuality, and compliance with instructions and management direction.

Qualifications

Execution of Job Duties Requires

• Secondary education.
• Good knowledge of English, both written and spoken.
• Proficiency in MS Office, JIRA experience is a plus.
• Technical experience is highly preferred.
• Strong sense of responsibility.
• Ability to complete assigned tasks and meet deadlines.
• Ability to work both independently and as part of a team.
• Quick reaction time and strong attention to detail.
• Ability to work under pressure.
• Ability to handle confidential information with discretion.
• Motivation to achieve company targets.
• Ability to work according to a shift schedule.

Additional Information

Application: please, apply by sending in your CV and motivation letter (in English) .