Studio Manager

Company Description

About Us

Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 17,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.

Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.

Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).

Job Description

Manage, oversee, and lead a team of  Team Managers

Be responsible for hiring, training, motivating, and coaching subordinates, assessing performance, and providing helpful feedback and training opportunities as well as providing necessary support and direction to achieve targets and improve overall satisfaction

Be the first contact point and information source for Team Managers regarding daily duties, procedures and any necessary improvements or changes in company policies

Ensure subordinate’s team members execute daily duties according to company standards, fulfil set targets and strive to reach new achievements by observing results on a monthly basis and providing regular feedback

Maintain a safe, secure, and comfortable work environment for subordinates

Complete formal evaluation of staff quarterly using all available management tools

Maintain continuous and properly organized communication flow within the team, with subordinates and with other departments

Maintain quality service of live game presentation by enforcing quality and service standards, reporting quality and service problems, identifying possible solutions and recommending system improvements

Be responsible for procedures efficiency and the development as well as timely update of manuals;

Liaise, cooperate with colleagues and other departments and work flexibly

Participate in and organize projects, social activities and events which go in line with business and department needs

Gather and analyse data, identify, and offer potential improvements of main KPI criteria (SGC, performance and other product metrics), as well as decrease absences, lateness, emergency and other disciplinary cases

Present regular reports to management and peers on progress and forecast of teams’ KPI, escalating issues

Qualifications

Higher education preferable in business administration management or other related fields

Full Professional Working Proficiency in English and Spanish written and verbal

Experience with standard software applications, including MS Office, Windows etc.

High knowledge and expertise of the game procedural processes, techniques, strategy, game rules

Strong people management skills

Leadership, Delivering Feedback and Coaching Skills

Excellent organizational and time management skills

Results driven attitude

High sense of responsibility

Excellent oral and written communication skills, time management and strong interpersonal skills

Additional Information

We Offer:

• Possibility to prove yourself in dynamic environment
• Wide exposure to business
• Opportunity to progress in your career within the company 
• Professional and personal development
• A friendly working environment 
• On site job: Formosa N°635/653 Local 3032, Canning, Ezeiza, Provincia de Buenos Aires, Argentina