Veterinary Office Manager

Company Description

Labahn Veterinary Hospital has been proudly serving the community since 1946. We believe in nurturing the human-animal bond and creating a harmonious relationship between people and animals. Our 3 veterinarians work hard to practice progressive, state-of-the-art medical quality with a focus on companion animals in the Fort Smith, AR and surrounding areas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, In-House Diagnostics, Digital X-Ray, Laser Therapy, and more.

To learn more about us click here. 

Job Description

Job duties include, but are not limited to:

We are seeking an organized, compassionate, and proactive Veterinary Office Manager to support the daily operations of our veterinary practice. Under the direction of the Practice Manager, the Office Manager will help lead the front office team, ensure exceptional client service, and contribute to the smooth and efficient functioning of the practice.

This role is ideal for someone who thrives in a fast-paced environment, values collaboration, and is passionate about both team leadership and patient care.

Key Responsibilities:

• Oversee daily operations of the front desk and administrative team
• Support the Practice Manager with staff scheduling, payroll, and performance oversight
• Manage client relations, ensuring a high level of customer service and satisfaction
• Maintain accurate financial records and oversee invoicing, deposits, and petty cash
• Assist with inventory control and ordering of office and medical supplies
• Collaborate with veterinarians and technicians to support patient flow and care
• Train and support team members in customer service, protocols, and software systems
• Handle conflict resolution and promote a positive, team-focused environment
• Ensure compliance with veterinary regulations and safety protocols

Qualifications

We’re looking for:

Qualifications:

• 2+ years of experience in veterinary or medical office management (preferred)
• Proficient in veterinary practice management software (e.g., AVImark, Cornerstone, or similar)
• Ability to multitask and remain calm under pressure
• Experience with budgeting, payroll, and HR functions a plus
• Compassionate, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset
• Open availability with flexibility to change hours based on hospital’s needs

Additional Information

We offer our staff:

Pay: $18-20/hr depending on experience 

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
• *Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
• For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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