Veterinary Receptionist

Company Description

Since 1972, Northarlington Animal Clinic has proudly served the northwest Columbus community as a trusted partner in veterinary medicine. As a full-service animal hospital, we welcome dogs, cats, pigs, reptiles, and small mammals with the same standard of excellence and compassion.

Our team is dedicated to more than just medicine—we emphasize preventative care, client education, and the human-animal bond. Every visit is an opportunity to create a positive, lasting impact, whether through everyday wellness, advanced medical care, or community outreach.

We foster an environment built on kindness, integrity, and collaboration, where both clients and staff feel supported. If you’re passionate about veterinary medicine, driven by continuous learning, and eager to make a difference in the lives of pets and their families, you’ll find a home here.

📍 Hospital Hours:

• Monday – Friday: 7:30am – 6:30pm

• Saturday: 8:00am – 2:00pm

• Sunday: Closed

Click here to visit our website: Northarlington Animal Clinic

Job Description

Job duties include, but are not limited to:

Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.

Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.

As a part of the Alliance Animal Health family, you’ll have opportunities to progress clinically and professionally through education and leadership training.

Qualifications

We’re looking for:

• Experienced Receptionist with a minimum of 1-year veterinary experience preferred
• Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
• Highly organized and possess computer skills
• Self-starter with the desire to continue to advance your knowledge and skillset.

Additional Information

We offer our staff:

• Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
• Employee Assistance Program
• Paid Vacation and Sick Time for ALL Employees
• Paid Bereavement Program
• Paid Parental Leave Program
• Competitive Compensation
• Continuing Education Allowance (applies to licensed/registered/certified roles)
• Tuition Reimbursement Program Available to any AVMA Accredited Veterinary Technology Program
• Career Development Opportunities
• Referral Bonus Program for most positions!
• Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
• Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.

*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.

For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit https://allianceanimal.com/additionaljobdescriptiondetails/.

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