About this role

Company Description

We are seeking a highly organized and customer-focused Front Office Manager for an hotel located in Iraq to oversee the daily operations of the front desk. The ideal candidate will ensure smooth check-in/check-out processes, excellent guest service, and effective team management.

Job Description

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  • Manage the front office team, including training, scheduling, and performance evaluation
  • Ensure exceptional guest service and handle guest inquiries or complaints promptly and professionally
  • Oversee reservations, check-ins, and check-outs efficiently
  • Coordinate with other departments to ensure seamless guest experiences
  • Maintain accurate records and prepare daily reports on front office operations
  • Implement and enforce hotel policies and procedures at the front desk
  • Monitor inventory of front office supplies and equipment
  • Handle billing and cash management in compliance with company standards
  • Support sales and marketing initiatives through effective guest relations

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Qualifications

  • Proven experience as a Front Office Manager or similar role in hospitality
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Proficient in property management systems and MS Office
  • Ability to handle stressful situations with professionalism and tact
  • Detail-oriented with strong organizational skills
  • Flexible to work various shifts, including weekends and holidays
  • Hotel Experience

Additional Information

hr@nassimalnajafhotel.com

Frequently Asked Questions

Is the salary disclosed for the Front Office Manager position at jobsforhumanity?
The salary for this Front Office Manager role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Front Office Manager position at jobsforhumanity located?
This Front Office Manager role at jobsforhumanity is based in Najaf, Najaf Governorate, Najaf, Najaf Governorate, Iraq, iq. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Front Office Manager role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a Front Office Manager role at jobsforhumanity.
How do I apply for the Front Office Manager position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Front Office Manager job at jobsforhumanity posted?
This Front Office Manager position at jobsforhumanity was posted on Dec 3, 2025. Apply as soon as possible โ€” early applications are often reviewed first.
Front Office Manager
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