Customer Support / Helpdesk Analyst (Only for women)
About this role
Company Description
Greetings from Saira Jobs!
We are currently recruiting for an 'Customer Support / Helpdesk Analyst (women only)' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!
Job Description
Responsibilities
- Handle customer queries and complaints through calls, emails, or chat in a professional manner.
- Ticket creation/Troubleshoot product/service issues and provide timely solutions.
- Coordinate with internal teams to resolve escalations and ensure customer satisfaction.
- Maintain accurate records of customer interactions and feedback.
- Contribute to team coordination and support colleagues when required.
- Identify areas for process improvement and share suggestions with the team/management.
Qualifications
Requirements
- Minimum 2 years of experience in customer support or related role.
- Strong communication and interpersonal skills.
- Ability to troubleshoot and resolve issues effectively.
- Good team coordination and collaboration skills.
- Problem-solving mindset and customer-first approach.
- Basic computer knowledge (MS Office, CRM tools preferred).
Additional Information
Locations: Valasaravakkam, Chennai
Work mode: work-from-office, full time
Work timings: 9:30am - 6:30 pm - Alternate Saturdays are working days
Frequently Asked Questions
Is the salary disclosed for the Customer Support / Helpdesk Analyst (Only for women) position at jobsforhumanity?
The salary for this Customer Support / Helpdesk Analyst (Only for women) role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Support / Helpdesk Analyst (Only for women) position at jobsforhumanity located?
This Customer Support / Helpdesk Analyst (Only for women) role at jobsforhumanity is based in Tamil Nadu, Valasaravakkam - Chennai, Valasaravakkam - Chennai, Tamil Nadu, India, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Support / Helpdesk Analyst (Only for women) role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Support / Helpdesk Analyst (Only for women) role at jobsforhumanity.
How do I apply for the Customer Support / Helpdesk Analyst (Only for women) position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Support / Helpdesk Analyst (Only for women) job at jobsforhumanity posted?
This Customer Support / Helpdesk Analyst (Only for women) position at jobsforhumanity was posted on Oct 28, 2025. Apply as soon as possible — early applications are often reviewed first.
Customer Support / Helpdesk Analyst (Only for women)
jobsforhumanity
You'll be redirected to jobsforhumanity's official application page on SmartRecruiters.