Cash Collector
About this role
Company Description
Job Description
Role Summary:
The incumbent is responsible for managing the collection of client dues and client follow-up.
Main Duties
⢠Collect client payments
⢠Reconcile daily cash receipt after end of day
⢠Deliver needed documents (statement of accounts, credit notes, invoices, delivery notes) to clients and submit signed copies to Collection Coordinator
⢠Report counter readings to Account Manager or Collection Coordinator
⢠Assist customers with any issues regarding their accounts and coordinate with corresponding Account Manager
⢠Report client issues to Collection Coordinator or Account Manager when needed
⢠Report customer claims to Collection Coordinator or Account Manager, or place a direct complaint task when appropriate
⢠Respond to ad-hoc requests in a timely manner
Qualifications
⢠Lebanese or Technical Baccalaureate (BT)
⢠Fluent in spoken and written Arabic, with basic foreign language knowledge
Technical knowledge, skills & abilities required
⢠Familiar with functionality of PDAs
Soft skills required
⢠Honest and trust-worthy
⢠Attentive
⢠Good customer service skills
⢠Flexible and able to work to tight deadlines
Qualifications
Additional Information
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