Members Club Community and Sales Managament

Description de l'entreprise

Jobs for Humanity is partnering with Tastelab to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Tastelab
 

Description du poste

We are seeking a dynamic and results-driven Members Club Community and Sales Manager to oversee membership growth, engagement, and retention. This role is responsible for managing the club’s community, enhancing the member experience, and driving sales through strategic partnerships and outreach. The ideal candidate will have experience in hospitality, sales, and community engagement, with a strong ability to build relationships and foster a vibrant club culture.

Key Responsibilities:

Community Management:

• Act as the primary point of contact for club members, ensuring a seamless and engaging experience.
• Foster a sense of community by organizing events, networking opportunities, and social gatherings.
• Maintain member satisfaction by addressing concerns, gathering feedback, and implementing improvements.
• Develop and execute initiatives that enhance the club’s brand and community appeal.
• Manage communication channels, including email newsletters, social media, and internal forums.

Sales and Membership Growth:

• Develop and implement strategies to attract and retain club members.
• Drive membership sales through outreach, partnerships, and direct engagement.
• Conduct tours and presentations for prospective members, highlighting club benefits.
• Build relationships with corporate partners, local businesses, and high-net-worth individuals.
• Meet or exceed membership and revenue targets through proactive sales efforts.

Operational and Administrative Tasks:

• Maintain accurate records of membership data, sales performance, and community engagement.
• Work closely with marketing, events, and operations teams to enhance member experience.
• Manage membership contracts, billing, and renewals efficiently.
• Monitor competitor trends and industry best practices to ensure a competitive edge.

• Key Responsibilities:

  Community Management:

• Act as the primary point of contact for club members, ensuring a seamless and engaging experience.
• Foster a sense of community by organizing events, networking opportunities, and social gatherings.
• Maintain member satisfaction by addressing concerns, gathering feedback, and implementing improvements.
• Develop and execute initiatives that enhance the club’s brand and community appeal.
• Manage communication channels, including email newsletters, social media, and internal forums.

• Sales and Membership Growth:

• Develop and implement strategies to attract and retain club members.
• Drive membership sales through outreach, partnerships, and direct engagement.
• Conduct tours and presentations for prospective members, highlighting club benefits.
• Build relationships with corporate partners, local businesses, and high-net-worth individuals.
• Meet or exceed membership and revenue targets through proactive sales efforts.

• Operational and Administrative Tasks:

• Maintain accurate records of membership data, sales performance, and community engagement.
• Work closely with marketing, events, and operations teams to enhance member experience.
• Manage membership contracts, billing, and renewals efficiently.
• Monitor competitor trends and industry best practices to ensure a competitive edge

Qualifications

• Experience: Minimum 3-5 years in community management, sales, hospitality, or a related field.
• Sales & Business Development: Proven ability to generate leads, close sales, and drive revenue.
• Relationship Building: Strong interpersonal and communication skills to engage with members and prospects.
• Event Planning: Experience organizing and executing community events and social programs.
• Marketing & Branding: Familiarity with digital marketing, social media, and CRM tools is a plus.
• Problem-Solving: Ability to resolve member concerns and implement proactive solutions.
• Organization & Multitasking: Comfortable managing multiple projects and deadlines.

• Why Join Us?

• Experience: Minimum 3-5 years in community management, sales, hospitality, or a related field.
• Sales & Business Development: Proven ability to generate leads, close sales, and drive revenue.
• Relationship Building: Strong interpersonal and communication skills to engage with members and prospects.
• Event Planning: Experience organizing and executing community events and social programs.
• Marketing & Branding: Familiarity with digital marketing, social media, and CRM tools is a plus.
• Problem-Solving: Ability to resolve member concerns and implement proactive solutions.
• Organization & Multitasking: Comfortable managing multiple projects and deadlines.

Informations supplémentaires