CUSTOMER EXPERIENCE EXECUTIVE

jobsforhumanity
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📍 Ahmedabad📍 Ahmedabad, GJ, India📍 GJ📍 inFull time

About this role

Company Description

Greetings from Saira Jobs!
We are currently recruiting for a 'Customer experience Executive' on behalf of our partner. Explore the opportunity below and apply today if you meet the qualifications!

Job Description

Customer Experience Executive – Welcome Desk (Retail Branch Banking)

Location: Ahmedabad | Role Type: Individual Contributor

We are looking for a proactive and customer-focused executive to manage the Welcome Desk at our bank branches. You will be responsible for handling customer queries, managing deliverables (welcome kits, cards, cheque books), ensuring smooth branch operations, and promoting digital banking usage. The role also includes basic sales support, complaint resolution, and ensuring audit compliance. Ideal candidates will have 1+ year of banking or customer service experience, strong communication skills, and a passion for delivering excellent customer service.

Qualifications

Graduate / Post-Graduate

Should have a Pwd certificate or UDID Card

Additional Information

Purpose:

  • Deliver best-in-class branch services, including welcome kits, chequebooks, debit/ATM cards, and Tatkal kits.

  • Resolve customer queries/issues promptly within TAT.

  • Promote adoption of digital banking channels (Net Banking, Mobile App, Pay‑Zapp).

  • Support branch sales targets and ensure audit readiness at the welcome desk.

 

 

Frequently Asked Questions

Is the salary disclosed for the CUSTOMER EXPERIENCE EXECUTIVE position at jobsforhumanity?
The salary for this CUSTOMER EXPERIENCE EXECUTIVE role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the CUSTOMER EXPERIENCE EXECUTIVE position at jobsforhumanity located?
This CUSTOMER EXPERIENCE EXECUTIVE role at jobsforhumanity is based in Ahmedabad, Ahmedabad, GJ, India, GJ, in. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the CUSTOMER EXPERIENCE EXECUTIVE role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a CUSTOMER EXPERIENCE EXECUTIVE role at jobsforhumanity.
How do I apply for the CUSTOMER EXPERIENCE EXECUTIVE position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the CUSTOMER EXPERIENCE EXECUTIVE job at jobsforhumanity posted?
This CUSTOMER EXPERIENCE EXECUTIVE position at jobsforhumanity was posted on Jul 17, 2025. Apply as soon as possible — early applications are often reviewed first.
CUSTOMER EXPERIENCE EXECUTIVE
jobsforhumanity
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