Branch Supervisor
About this role
Company Description
Neonism SAL
E wallet Services
Job Description
Branch Supervisor at Neonism SAL
The Branch Supervisor at Neonism SAL plays a crucial role in supervising daily transactions (cash and digital operations), ensuring smooth and accurate handling of all financial transactions in compliance with EVO e-wallet procedures. This role entails managing a team of cashiers, monitoring cash flow, enforcing internal controls, and ensuring exceptional service delivery. The Branch Supervisor serves as the key link between the cashiering team and branch management.
Key Responsibilities:
- Supervise and coordinate the daily activities of cashiers to ensure efficient and compliant operations.
- Review, authorize, and monitor high-value transactions and cash limits
- Continuously monitor agent’s digital vs physical currency to ensure the operations continuity as per the predefined agent procedures
- Ensure proper implementation of cash handling procedures and KYC/AML guidelines.
- Monitor cash flow, perform end-of-day cash reconciliation, and prepare daily branch financial summaries.
- Train, coach, and evaluate cashier staff to ensure high performance and adherence to company standards.
- Act as the first point of escalation for cashier-related issues or customer disputes.
- Conduct spot checks, audits, and risk assessments on cashier operations and records.
- Report discrepancies, fraud risks, or operational concerns to the Branch Manager or Treasurer.
- Maintain accurate records of branch cash position, transaction logs, and staff schedules.
- Ensure proper functioning of cashier systems, POS machines, and other operational tools.
- Support Customer Service Team in new product rollouts and customer onboarding campaigns when needed.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Finance, or related field preferred.
- Experience in teller/cash handling roles, including 1+ year in a supervisory or team lead position.
- Solid understanding of digital wallets, financial services, or fintech operations.
- Strong leadership, communication, and conflict resolution skills.
- Excellent numerical accuracy and attention to detail.
- Familiarity with compliance, AML, and financial control frameworks.
- Proficiency in POS, cashier software, and office tools (Excel, CRM systems, etc.).
Location:
- Full-time supervisor (from 9:00 am till 5:00 pm), will be trained in Sin El Fil at EVO Main Branch and will be relocated once the new branches are operational.
Qualifications
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Branch Supervisor position at jobsforhumanity?
The salary for this Branch Supervisor role at jobsforhumanity is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Branch Supervisor position at jobsforhumanity located?
This Branch Supervisor role at jobsforhumanity is based in Beirut, Beirut Governorate, Beirut, Beirut Governorate, Lebanon, lb. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Branch Supervisor role at jobsforhumanity full-time or part-time?
This is listed as a Full time position. It is posted as a Branch Supervisor role at jobsforhumanity.
How do I apply for the Branch Supervisor position at jobsforhumanity?
Click the "Apply Now" button on this page. You will be redirected to jobsforhumanity's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Branch Supervisor job at jobsforhumanity posted?
This Branch Supervisor position at jobsforhumanity was posted on Jul 11, 2025. Apply as soon as possible — early applications are often reviewed first.
Branch Supervisor
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