Account Manager

Company Description

Kristies Lab is a dynamic and growing regional creative agency operating in Lebanon, Qatar, Saudi Arabia and the UAE. We are dedicated to pushing the boundaries of creativity and delivering innovative marketing solutions to our diverse client base.

Job Description

Key Responsibilities:

• Client Relationship Management: Act as the main point of contact for clients, building and maintaining strong relationships. Understand client objectives and deliver tailored solutions to exceed their expectations.
• Campaign Management: Develop and manage comprehensive marketing campaigns across various channels, including digital, social media, and traditional media. Oversee campaign planning, execution, and performance analysis to ensure alignment with client goals.
• Social Media Strategy: Create and implement effective social media strategies to enhance client visibility and engagement. Manage social media accounts, develop content calendars, and track performance metrics.
• Pitch Development: Lead the preparation and presentation of pitches for new business opportunities. Collaborate with internal teams to craft compelling proposals and presentations that align with client needs and industry trends.
• Project Coordination: Oversee the end-to-end execution of marketing projects and events. Coordinate with internal teams (creative, strategy, media buying, etc.) to ensure timely and successful delivery.
• Budget Management: Develop and manage budgets for marketing campaigns and events. Monitor spending, ensure cost-efficiency, and provide clients with regular financial updates and insights.
• Performance Analysis: Track and analyze campaign performance using key metrics and analytics tools. Provide clients with actionable insights and recommendations for optimization and growth.
• Market Research: Conduct research to stay current with industry trends, competitive landscape, and emerging technologies. Leverage insights to enhance client strategies and campaigns.
• Problem Resolution: Proactively address and resolve any issues or challenges that arise during campaign execution. Ensure swift resolution while maintaining a positive client relationship.

Qualifications:

• Experience: 3-5 years of experience in account management within an agency setting, with a strong emphasis on marketing, social media, and campaign management.
• Skills: Proven ability to manage and execute successful marketing campaigns. Proficiency in social media platforms, tools, and analytics. Excellent communication, presentation, and negotiation skills.
• Knowledge: In-depth understanding of marketing strategies, social media trends, and campaign performance metrics. Familiarity with industry tools and software (e.g., CRM systems, social media management tools, analytics platforms).
• Education: Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Personal Traits: Highly organized, detail-oriented, and results-driven. Ability to work independently and collaborate effectively with internal teams. Strong problem-solving abilities and a client-centric approach.

Qualifications

Qualifications:

• Experience: 3-5 years of experience in account management within an agency setting, with a strong emphasis on marketing, social media, and campaign management.
• Skills: Proven ability to manage and execute successful marketing campaigns. Proficiency in social media platforms, tools, and analytics. Excellent communication, presentation, and negotiation skills.
• Knowledge: In-depth understanding of marketing strategies, social media trends, and campaign performance metrics. Familiarity with industry tools and software (e.g., CRM systems, social media management tools, analytics platforms).
• Education: Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
• Personal Traits: Highly organized, detail-oriented, and results-driven. Ability to work independently and collaborate effectively with internal teams. Strong problem-solving abilities and a client-centric approach.

Additional Information

All your information will be kept confidential according to EEO guidelines.