Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ
htmniseko· Front Desk
About this role
仕事内容
- チェックイン/アウトの対応
- 現金及びクレジットカード取引
- ゲストアカウントを確認し、金額に間違いがないかを確認
- 部屋の割り当て
- ゲストの問合せ対応
- 電話やメール対応
- 他部署とも連絡を取り合い、スムーズな日常業務を行う
- 予約対応
- 必要に応じて、コンシェルジュ、ベル、ドライバー、スキーバレーのヘルプを行う
応募資格
- 接客業が好きな方
- プロ意識のある方
- 優れたコミュニケーションスキル
- チームで協力して業務を遂行できる方
- 日本語力中級以上、英語力初級以上
（レベルが満たない場合でも、レベルをクリアする学習意欲があれば可） - 普通自動車運転免許証
雇用形態
- 正社員
勤務時間
- 週40時間のシフト制
- 基本1日9時間（実働8時間）
- 週休2日制
- 6ヶ月経過後の年次有給休暇数：10日
年間休日120日
傷病休暇5日
給与
- 年俸440～490万円
勤務地
- 北海道ニセコエリア
待遇
- 社会保険完備
- 冬季シーズンリフトパス割引購入可
- スタッフ寮（有料）
- 無料スキー・スノーボードグループレッスン（空き状況による）
- スキー・スノーボードレンタル割引有り
- 学習支援プログラム
ご応募の際には写真付き履歴書を添付ください。
Start date:
flexible
Job Description
Main responsibilities would include but are not limited to the followings:
- Handling check-in and check-out procedures.
- Handling cash and credit card and other transactions.
- Assisting with enquires from Guests via phone, email and at Front Desk.
- Communicating with other departments to ensure smooth daily operations.
- Handling simple room and onsen reservations and allocations.
- Handling Concierge bookings of various services and other Guest requests when necessary.
- Perform Bell duties including welcoming of Guests and assisting with luggage.
- Assist Concierge, Bell, Shuttle Driver and Ski Valet staff when necessary.
Knowledge and Skill Requirements
- Previous experience and success in the travel or hospitality industry in a service role (preferred).
- Professional, courteous and friendly manner that supports the creation of positive impressions with all Guests.
- Able to work as part of a team in order to effectively share and complete tasks and provide service coverage where required.
- Computer operating skills - Microsoft Office Suite (essential) with hotel PM systems experience (desirable).
- Bilingual Japanese/English at an intermediate level.
- Valid Japanese Driver's licence (desirable).
Employment Package Details
Employment Status: Ongoing contract with visa sponsorship available
Contract Value: ¥4,400,000 to ¥4,900,000
(The above remuneration will be divided by 14 and paid monthly with two annual bonuses.)
Location: Niseko, Hokkaido, Japan
Working Hours: average 40 hours per week (shift times vary by season)
Benefits
- Flexi-time system with paid overtime
- Health, social, and employment insurance
- Visa sponsorship
- Staff accommodation available
- Grand Hirafu season pass available at a discounted rate
- Free ski or snowboard lessons (availability dependent)
- Discounts on HTM services and businesses
- Access to language and work relevant training subsidy
Frequently Asked Questions
Is the salary disclosed for the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ position at htmniseko?
The salary for this Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ role at htmniseko is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ position at htmniseko located?
This Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ role at htmniseko is based in Kutchan-cho, Abuta-gun, Hokkaido, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ role at htmniseko full-time or part-time?
This is listed as a Full Time (PLJ) position. It is posted as a Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ role in the Front Desk department at htmniseko.
Which team or department does the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ at htmniseko belong to?
This Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ position is part of the Front Desk department at htmniseko. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ position at htmniseko?
Click the "Apply Now" button on this page. You will be redirected to htmniseko's official application portal hosted on bamboohr where you can submit your application directly.
When was the Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ job at htmniseko posted?
This Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ position at htmniseko was posted on Feb 3, 2022. Apply as soon as possible — early applications are often reviewed first.
Skye Niseko - Front Desk Staff / スカイニセコ フロントデスクスタッフ
htmniseko
You'll be redirected to htmniseko's official application page on bamboohr.