Ki Niseko - Concierge Manager
htmniseko· Concierge
About this role
The Role
Main responsibilities include but are not limited to the following:
- Responsible for day to day operations of Concierge.
- Train, oversee and manage Concierge staff to provide high quality Concierge services that adds value to Guest stays.
- Ensure website and booking manuals and systems are accurate and up to date for all concierge services.
- Monitor Concierge sales and Guest feedback to ensure targets are met.
- Assist the hotel manager with recruiting Concierge and other winter seasonal positions.
- Assist other areas of the hotel as required.
Knowledge and Skill Requirements
- Customer services skills that support that delivery of superior Concierge services.
- Professional attitude and passion about hospitality service.
- Excellent communication skills and attention to detail.
- Team player with experience in managing a small team desirable. Hotel or winter snow sports experience also a plus.
- Native level English with Japanese/Chinese language ability a plus.
Employment Package Details
Employment Status: Full time ongoing year round contract
Contract Value: ¥5,900,000 - ¥6,600,000
(The above remuneration will be divided by 14 and paid monthly with two annual bonuses.)
Location: Niseko, Hokkaido, Japan
Working Hours:
- Average 40 hours per week (shift times vary by season)
- 120 days off per year
- Sick leave: 5 days
- Annual paid leave: 10days (after 6 months of employment)
Benefits include:
- Winter season lift pass discount available
- Flexi-time system with paid overtime
- Health, social and employment insurance
- Assistance with accommodation and visa if required
- Free ski or snowboard lessons (availability dependent)
- Access to language and work relevant training subsidy
To apply, please use the "Apply Now" button and include a photograph of yourself.
Frequently Asked Questions
Is the salary disclosed for the Ki Niseko - Concierge Manager position at htmniseko?
The salary for this Ki Niseko - Concierge Manager role at htmniseko is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Ki Niseko - Concierge Manager position at htmniseko located?
This Ki Niseko - Concierge Manager role at htmniseko is based in Kutchan-cho, Abuta-gun, Hokkaido, Japan. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Ki Niseko - Concierge Manager role at htmniseko full-time or part-time?
This is listed as a Full Time (PLE) position. It is posted as a Ki Niseko - Concierge Manager role in the Concierge department at htmniseko.
Which team or department does the Ki Niseko - Concierge Manager at htmniseko belong to?
This Ki Niseko - Concierge Manager position is part of the Concierge department at htmniseko. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Ki Niseko - Concierge Manager position at htmniseko?
Click the "Apply Now" button on this page. You will be redirected to htmniseko's official application portal hosted on bamboohr where you can submit your application directly.
When was the Ki Niseko - Concierge Manager job at htmniseko posted?
This Ki Niseko - Concierge Manager position at htmniseko was posted on May 6, 2022. Apply as soon as possible — early applications are often reviewed first.
Ki Niseko - Concierge Manager
htmniseko
You'll be redirected to htmniseko's official application page on bamboohr.