Sales Operation Officer
helloproducts· Customer Service
About this role
JOB RESPONSIBILITIES
- Manage and process sales orders on ERP systems, ensuring accuracy and timely invoice generation.
- Coordinate order fulfillment with warehouse and logistics teams to ensure prompt delivery.
- Provide timely and effective responses to customer and distributor inquiries, complaints, and service requests.
- Maintain strong relationships with key distributors (KDs) to support business growth and retention.
- Resolve discrepancies related to orders, invoicing, deliveries, and inventory across multiple warehouse locations.
- Monitor inventory levels and collaborate with relevant teams to ensure product availability.
- Support sales operations by tracking order status, sales performance, and distribution activities.
- Prepare analyze daily, weekly, and monthly sales and operational reports.
- Plan and coordinate SKU distribution across warehouses nationwide to ensure optimal stock levels.
- Support promotional activities, including incentive processing, promo invoice preparation, and distributor programs.
- Maintain accurate documentation for customers, distributors, and transactions.
REQUIREMENTS
- HND/B.Sc. in any relevant discipline.
- 1– 2 years previous experience in customer service Operations preferably in an FMCG environment.
- Must be conversant with the use of Microsoft suite especially Excel, Word and Outlook.
- Good analytical skills.
Frequently Asked Questions
Is the salary disclosed for the Sales Operation Officer position at helloproducts?
The salary for this Sales Operation Officer role at helloproducts is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Sales Operation Officer position at helloproducts located?
This Sales Operation Officer role at helloproducts is based in Oregun, Lagos, Nigeria. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Sales Operation Officer role at helloproducts full-time or part-time?
This is listed as a Junior Staff position. It is posted as a Sales Operation Officer role in the Customer Service department at helloproducts.
Which team or department does the Sales Operation Officer at helloproducts belong to?
This Sales Operation Officer position is part of the Customer Service department at helloproducts. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Sales Operation Officer position at helloproducts?
Click the "Apply Now" button on this page. You will be redirected to helloproducts's official application portal hosted on bamboohr where you can submit your application directly.
When was the Sales Operation Officer job at helloproducts posted?
This Sales Operation Officer position at helloproducts was posted on Apr 10, 2026. Apply as soon as possible — early applications are often reviewed first.
Sales Operation Officer
helloproducts
You'll be redirected to helloproducts's official application page on bamboohr.