SMS Account Manager

Company Description

Our vision as a telecom company is to revolutionize connectivity by providing cutting-edge communication solutions that seamlessly integrate into your business. We are committed to delivering exceptional service that not only meets but anticipates your needs, ensuring you stay ahead in an ever-evolving digital landscape. With us, experience the future of communication today.

Our mission is to transform the way you connect and communicate by offering innovative telecom solutions that are reliable, efficient, and tailored to your needs. We strive to deliver exceptional service and cutting-edge technology, ensuring you have the tools to stay connected and succeed in a dynamic world. Our commitment is to be your trusted partner in navigating the future of communication.

Our journey is dedicated to reshaping the landscape of connectivity. We aim to guide you through an evolving digital world with innovative solutions and exceptional service. As we advance, our focus remains on delivering seamless communication experiences that empower you and drive progress, ensuring you stay connected and ahead in every step of your journey.

Job Description

Job Summary:
We are looking for an experienced SMS Account Manager to manage client relationships and drive revenue growth within our SMS marketing and communication services. The ideal candidate will be adept at understanding client needs, providing tailored solutions, and ensuring client satisfaction.

Key Responsibilities:

• Build and maintain strong client relationships.
• Manage client financial accounts and monitor payments.
• Develop and implement account strategies to meet revenue targets.
• Identify opportunities for upselling and cross-selling.
• Oversee and optimize SMS campaigns.
• Provide excellent client support and resolve any issues promptly.
• Generate reports on campaign performance and client satisfaction.

Qualifications

• Education: Bachelor’s degree in business administration, Communications, or a related field. Relevant certifications are a plus.
• Experience: Proven experience in account management, better in SMS marketing or telecommunications. Strong background in client relationship management and campaign execution.
• Skills:
  • Excellent communication and interpersonal skills.
  • Strong organizational abilities and attention to detail.
  • Analytical mindset for assessing and improving campaign performance.
  • Proficient in CRM software and account management tools.
  • Financial acumen for managing client accounts and billing.
• Personal Attributes:
  • Customer-focused with a commitment to delivering exceptional service.
  • Proactive, results-driven, and responsible.
  • Ability to work independently and as part of a team in a fast-paced environment.

Additional Information

AE TELCO LTD is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.