Order Coordinator Assistant Sales

brainlab· Operations
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About this role

Company Description

At the forefront of health technology for over 35 years, Munich-based Brainlab digitizes medical workflows, from diagnosis to therapy, to offer clinicians and patients better treatment possibilities. Our innovative digital ecosystem forms the basis for modern healthcare technology in 4000 hospitals in 120 countries.  

Our key to success is our creative, talented and hard-working team, which consists of around 2000 dedicated and inspiring individuals in 25 locations worldwide. To succeed in reaching our targets, we are seeking committed colleagues who can stand behind our core values curious, authentic and useful. 

Job Description

Based in our Munich headquarters, the Order Coordination Team supports the organization of our sales and support teams across the world. For this role, we are seeking an active and energetic individual to join our multicultural team as an Order Coordinator Assistant.

Your tasks include:

  • Creating and monitoring customer orders within SAP and Salesforce
  • Checking product availability and capacity planning according to customer requirements within SAP
  • Maintaining accurate, up-to-date order documentation and efficiency during the post-sales and production process
  • Processing deliveries for shipment, ensuring timely delivery of products to customer sites
  • Obtaining approvals and following up on back orders with relevant stakeholders
  • Creating invoices, credit notes/memos as well as managing return orders
  • Monitoring of open orders in OOPA
  • Booking of acceptance, revenue and warranty dates in SAP
  • Close collaboration with various departments such as sales operations at HQ and subsidiaries, production, warehouse and export to coordinate orders efficiently
  • Participation and contribution to continuous improvement project

Qualifications

  • Completed commercial education
  • Minimum of 1 year experience in a service-orientated and international environment, such as sales support or customer service
  • Strong interpersonal skills with the ability to work independently with a deep sense of commitment
  • A motivated team player with a good sense of humor and proactive mindset
  • Ability to manage multiple tasks simultaneously in a fast-paced environment under tight deadlines
  • Excellent verbal and written communications skills
  • Well-organized with solid computer skills and knowledge in integrated ERP solutions, e.g. SAP, Salesforce.com
  • Business fluency in German and English

Additional Information

  • A mutually-supportive, international team
  • Meaningful work with a lasting impact on medical technology
  • 30 vacation days, plus December 24th and December 31st
  • Flexible working hours as well as hybrid work model within Germany
  • Bike leasing via cooperation partner "BikeLeasing"
  • Parking garage and safe underground bike storage
  • Award-winning subsidized company restaurant and in-house cafes
  • Variety-rich fitness program in our ultra-modern 360m2 company gym
  • Regular after work, team, and company events
  • Comprehensive training and continuing education opportunities

Ready to apply? We look forward to receiving your online application including your first available start date and desired salary. 

Contact person: Leonie von Leoprechting

Frequently Asked Questions

Is the salary disclosed for the Order Coordinator Assistant Sales position at brainlab?
The salary for this Order Coordinator Assistant Sales role at brainlab is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Order Coordinator Assistant Sales position at brainlab located?
This Order Coordinator Assistant Sales role at brainlab is based in BY, Munich, Munich, BY, Germany, de. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Order Coordinator Assistant Sales role at brainlab full-time or part-time?
This is listed as a Full time position. It is posted as a Order Coordinator Assistant Sales role in the Operations department at brainlab.
Which team or department does the Order Coordinator Assistant Sales at brainlab belong to?
This Order Coordinator Assistant Sales position is part of the Operations department at brainlab. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Order Coordinator Assistant Sales position at brainlab?
Click the "Apply Now" button on this page. You will be redirected to brainlab's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Order Coordinator Assistant Sales job at brainlab posted?
This Order Coordinator Assistant Sales position at brainlab was posted on Apr 2, 2026. Apply as soon as possible — early applications are often reviewed first.
Order Coordinator Assistant Sales
brainlab
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