Manager, Enterprise Growth (Customer Success)

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🌍 Remote📍 New YorkFullTime💰 USD 190K–230K/yr

About this role

About Clay

Our mission is to help organizations turn any growth idea into reality.

We see growth as a creative practice, not a formula. Finding and reaching your best-fit customers takes unique ideas and constant iteration. As AI makes execution faster and tactics easier to copy, creativity is the only lasting advantage. We're already helping thousands of customers — including Anthropic, Notion, Google, and Ramp — go to market with unique data, signals, and AI research.

In 2025, we raised a $100M Series C backed by world-class investors including Sequoia, CapitalG, and First Round — and crossed $100M in revenue.

In 2026, we announced our second employee tender offer in 9 months at a new $5B valuation. We also launched a community equity round, for our customers, agency partners, and club members.

Some things to know about us:

  • Our community includes 11,000+ customers, 150+ integration partners, 125+ agencies, 50+ Clay clubs, and 30k members on Slack.

  • Our culture is unique inside and outside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

  • All employees can work for free with world-class coaches who specialize in creativity, management, and more.

  • Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about them here.

  • Read about us in the NYT, Forbes, First Round Review, and more.

Hear from our employees directly on our Glassdoor page!

Manager, Enterprise Growth @ Clay

We’re growing our Growth Strategy (Customer Success) team at Clay — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine.

As the Manager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality.

This is a high-impact role — you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience.

What You'll Do

You’ll be a builder, a coach, and a connector. Specifically, you will:

  • Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.

  • Foster a culture of learning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.

  • Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.

  • Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.

  • Serve as an escalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration.

  • Partner cross-functionally with Sales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.

  • Forecast, track, and report on KPIs tied to expansion, retention, and customer health — using data to tell a story and guide decisions.

  • Identify opportunities to innovate and scale our approach to enterprise success — designing playbooks, frameworks, and strategies that amplify impact.

What You'll Bring

We’re looking for a mix of strategic leadership, operational rigor, and deep customer empathy. You might be a great fit if you have:

  • 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function

  • 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company

  • A track record of driving revenue growth, expansion, and retention

  • A passion for coaching and developing others — you get energy from seeing your team thrive

  • Exceptional relationship-building and communication skills, across both customers and internal teams

  • The ability to simplify complexity — finding creative solutions and guiding your team through ambiguity

  • A love of systems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement

  • A growth mindset and comfort with fast-paced, entrepreneurial environments

Frequently Asked Questions

What is the salary for the Manager, Enterprise Growth (Customer Success) role at claylabs?
The listed salary for this Manager, Enterprise Growth (Customer Success) position at claylabs is USD 190K–230K/yr. This is a remote FullTime role.
Is the Manager, Enterprise Growth (Customer Success) job at claylabs remote?
Yes, this Manager, Enterprise Growth (Customer Success) position at claylabs is remote, with team members based in New York. You can work from home or anywhere in the supported regions.
Is the Manager, Enterprise Growth (Customer Success) role at claylabs full-time or part-time?
This is listed as a FullTime position. It is posted as a Manager, Enterprise Growth (Customer Success) role in the CX department at claylabs.
Which team or department does the Manager, Enterprise Growth (Customer Success) at claylabs belong to?
This Manager, Enterprise Growth (Customer Success) position is part of the CX department at claylabs. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Manager, Enterprise Growth (Customer Success) position at claylabs?
Click the "Apply Now" button on this page. You will be redirected to claylabs's official application portal hosted on ashby where you can submit your application directly.
When was the Manager, Enterprise Growth (Customer Success) job at claylabs posted?
This Manager, Enterprise Growth (Customer Success) position at claylabs was posted on May 28, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Enterprise Growth (Customer Success)
claylabs · 💰 USD 190K–230K/yr
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You'll be redirected to claylabs's official application page on Ashby ATS.