ENDPOINTS AND MOBILITY OFFICER
imbank· IT
About this role
I&M Bank Uganda is a commercial bank headquartered at Kingdom Kampala with a growing regional presence. The Bank offers a wide range of commercial banking and financial products and services, and prides itself on introducing innovative products and services based on the needs of its customers. We are seeking to recruit a competent and highly motivated individual with extensive experience and abilities to support business growth in the following position:
JOB TITLE: ENDPOINTS AND MOBILITY OFFICER
LOCATION: HEAD OFFICE
REPORTS TO: MANAGER ENTERPRISE SYSTEMS
Job purpose:
The Job holder is responsible for Administering, supporting, and optimize all end points of hardware and software by resolving technical problems.
Key Responsibilities.
- Install, configure, support, and maintain desktops, laptops, printers, conferencing systems, and peripheral devices.
- Perform operating system deployment, upgrades, patching, and configuration management for endpoint devices
- Monitor endpoint performance, compliance status, and security posture.
- Administer Microsoft Intune for device enrolment, compliance enforcement, and configuration policies.
- Managing Windows Active directory.
- Manage lifecycle of mobile devices including smartphones and tablets.
- Monitor device compliance dashboards and remediate non-compliant endpoints.
- Administer users and groups in Microsoft 365.
- Manage mailbox provisioning and configurations in Microsoft Exchange Online.
- Support role-based access assignments aligned with organizational security policies.
- Support operation and administration of the IT Service Desk platform.
- Identify recurring incidents through service desk analysis and implement preventive corrective actions
- Monitor service requests and incident queues to ensure timely resolution within SLA targets.
- Install and support approved enterprise applications on endpoints.
- Maintain accurate inventory of endpoint and mobility devices.
- Track lifecycle management including provisioning, relocation, replacement, and disposal.
- Enforce endpoint security configuration baselines and compliance standards.
- Diagnose hardware, OS, connectivity, and Microsoft 365 access issues.
- Provide user guidance on endpoint usage, mobility security practices, and Microsoft 365 tools.
- Plan for maintenance/repairs/schedule service for IT Equipment and all cabling at desktops, patch panels, networking equipment and conferencing systems.
- Perform scheduled preventive maintenance of desktops, laptops, printers, conferencing equipment, and mobility devices.
Educational Requirements
- Bachelor’s degree in Computer Science, software engineering or Information Technology related field.
- Professional qualifications in Microsoft Endpoint Administration, Entra ID, Exchange Online is an added advantage.
Work experience
- At least 2 years working experience in a commercially oriented organization, specifically in Information Technology.
Key Required Competencies & Skills
- Knowledge of software and operating systems work
- Working knowledge with a variety of software, hardware, and applications.
- Operating system knowledge windows, Linux, Android and MAC
- Process review and improvement
- Data management
- Customer centricity
Note: Deadline for this job posting is SATURDAY 9 MAY 2025 at 5:00pm and only shortlisted candidates will be contacted.
Frequently Asked Questions
Is the salary disclosed for the ENDPOINTS AND MOBILITY OFFICER position at imbank?
The salary for this ENDPOINTS AND MOBILITY OFFICER role at imbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the ENDPOINTS AND MOBILITY OFFICER position at imbank located?
This ENDPOINTS AND MOBILITY OFFICER role at imbank is based in Kampala, Kampala Central, Uganda. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the ENDPOINTS AND MOBILITY OFFICER role at imbank full-time or part-time?
This is listed as a Full Time position. It is posted as a ENDPOINTS AND MOBILITY OFFICER role in the IT department at imbank.
Which team or department does the ENDPOINTS AND MOBILITY OFFICER at imbank belong to?
This ENDPOINTS AND MOBILITY OFFICER position is part of the IT department at imbank. See the full job description for more information about the team structure and responsibilities.
How do I apply for the ENDPOINTS AND MOBILITY OFFICER position at imbank?
Click the "Apply Now" button on this page. You will be redirected to imbank's official application portal hosted on bamboohr where you can submit your application directly.
When was the ENDPOINTS AND MOBILITY OFFICER job at imbank posted?
This ENDPOINTS AND MOBILITY OFFICER position at imbank was posted on May 4, 2026. Apply as soon as possible — early applications are often reviewed first.
ENDPOINTS AND MOBILITY OFFICER
imbank
You'll be redirected to imbank's official application page on bamboohr.