Card Systems & Operations Specialist
imbank· ICT
About this role
Job Purpose
The responsibilities converge multifunctional and specialized card systems functions to improve service interoperation and controls. Jointly with Vendors, the role ensures that interconnections enhance performance and capabilities. The role holder works closely with cross-functional teams to fulfil business goals.
Key Responsibilities /Tasks
- Support 24/7 card system development and operations at Bank and subsidiaries.
- Support resolutions of L2/L3 escalations at Bank and Group entities respectively.
- Fine tune card system to improve user experience and services.
- Manage life cycle of user creation and application privileges.
- Collaborate with application vendors to collate logs for analysis and solutions.
- Maintain card systems calendars and support operations of Card systems EOD process.
- Evaluate performance of systems events and messages in support of service components.
- Test fixes, setup tools and utilities applicable to systems integration and enhancements.
- Develop secure Key controls and operations in fulfilment of security mandates.
- Maintain reliable operations on Way4 DR and branded card network services.
- Help develop procedures hosted in Card billing and payments systems
- Support the operations of automated processes on customer schedules.
- Evaluate performance of card events, risk classifiers and interfacing systems
- Couch and build technical capacities among the team.
- Evaluate technical performance and help prepare root cause on incidences.
- Jointly with other stakeholders, develop plans for log rotations and performance.
- Help develop card operations standards and regulatory controls /PCI-DSS
- Support Change transition, configurations, and performance evaluation.
- Maintain configurations documents on card systems and operations.
- Develops and tests Card APIs and associated services
- Manage card systems change and transition at Bank and Group entities.
- Implement and monitor approved audit recommendations that apply to Card Systems.
Skills, Knowledge and Abilities
- Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS, NIST
- Good Understanding of ISO 8583
- Working Knowledge of Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Working Knowledge from Card Payment schemes / Network Operations
- Knowledge on IT regulations, frameworks / best Practices - ISO 27001/PCI-DSS/FIPS, NIST
- Working Knowledge of UNIX / Linux / MS Windows Server / Solaris
Academic Qualifications & Professional Qualifications
- Bachelor’s degree in information technology, Computer Science or related field
- Training / Certification in Oracle, SQL, PL-SQL, JAVA, C++, .NET and related fields.
- Training /Certification in switching technology / Network and ATM Switch
- 6 years’ relevant experience in a similar organization
- Demonstrate high levels of integrity.
- Excellent communication and interpersonal skills
Frequently Asked Questions
Is the salary disclosed for the Card Systems & Operations Specialist position at imbank?
The salary for this Card Systems & Operations Specialist role at imbank is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Card Systems & Operations Specialist position at imbank located?
This Card Systems & Operations Specialist role at imbank is based in Dar es Salaam, Ilala, Tanzania. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Card Systems & Operations Specialist role at imbank full-time or part-time?
This is listed as a Full Time position. It is posted as a Card Systems & Operations Specialist role in the ICT department at imbank.
Which team or department does the Card Systems & Operations Specialist at imbank belong to?
This Card Systems & Operations Specialist position is part of the ICT department at imbank. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Card Systems & Operations Specialist position at imbank?
Click the "Apply Now" button on this page. You will be redirected to imbank's official application portal hosted on bamboohr where you can submit your application directly.
When was the Card Systems & Operations Specialist job at imbank posted?
This Card Systems & Operations Specialist position at imbank was posted on May 25, 2026. Apply as soon as possible — early applications are often reviewed first.
Card Systems & Operations Specialist
imbank
You'll be redirected to imbank's official application page on bamboohr.