Customer Service Representative
ehr· Customer Service
About this role
Customer Service Representative – Global Wave Group
Location: Albany, Auckland (Office based)
Reports to: Customer Service Lead
Key Responsibilities
- Handle customer inquiries via online chat and email, assisting clients with issues and questions.
- Coordinate communication between customers and internal departments.
- Work closely with the sales team to address daily sales-related matters.
Essential Requirements
- Previous customer service experience is preferred.
- Experience in stock or securities trading is a plus.
- Proficiency in English, Mandarin, Thai, Filipino, Malay or Vietnamese.
- Proficient in Microsoft Office (Word, Excel, Outlook, etc.).
- Strong communication and adaptability skills with a responsible work attitude.
- Able to work efficiently with team leaders to meet team objectives.
- Willing to work non-standard New Zealand business hours.
Frequently Asked Questions
Is the salary disclosed for the Customer Service Representative position at ehr?
The salary for this Customer Service Representative role at ehr is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at ehr located?
This Customer Service Representative role at ehr is based in Auckland, Auckland, New Zealand. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at ehr full-time or part-time?
This is listed as a Full Time position. It is posted as a Customer Service Representative role in the Customer Service department at ehr.
Which team or department does the Customer Service Representative at ehr belong to?
This Customer Service Representative position is part of the Customer Service department at ehr. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Customer Service Representative position at ehr?
Click the "Apply Now" button on this page. You will be redirected to ehr's official application portal hosted on bamboohr where you can submit your application directly.
When was the Customer Service Representative job at ehr posted?
This Customer Service Representative position at ehr was posted on Mar 20, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
ehr
You'll be redirected to ehr's official application page on bamboohr.