Senior Account Manager Top Accounts - Casablanca

Company Description

Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

YOUR MISSION

The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.

THE JOURNEY

• Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
• Onboard new partners on our platform by providing them all the necessary tools and information to start working.
• Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. 
• Tracking and reporting of performance metrics.
• Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.
• Get feedback from our partners and translate it into product, marketing and operations improvement.
• Prepare reports and dashboards to present to partners and use as a source of operational improvements.
• Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Qualifications

• 3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience
• You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking
• The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!
• You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach
• You’re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit
• Ability to comfortably work in a high growth and high-performance company with a fast pace.
• Problem solver, data-driven with an analytical approach
• Strong Commercial, Communication, Interpersonal, and Project management skills
• English is mandatory, along with French & Arabic.

Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.

We believe driven talent deserves:

• 🌟 An enticing equity plan that lets you own a piece of the action.
• 💪 Top-notch private health insurance to keep you at your peak.
• 🍔 Monthly Glovo credit to satisfy your cravings!
• 🏖️ Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
• 🧠 Online therapy and wellbeing benefits to ensure your mental well-being.

So, ready to take the wheel and make this the ride of your life? 

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!

Additional Information

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