Warehouse Manager

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a Warehouse Manager to join our growing business!

Responsibilities:

• Oversee Daily Fulfillment: Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
• Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
• Technology Management: Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
• Vendor and Carrier Management: Coordinate with carriers and logistics delivery partners.
• Maintain Accuracy: Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
• Stock Control: Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
• Reverse Logistics: Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
• Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
• Performance Management: Set clear KPIs (e.g., lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
• Scheduling: Develop flexible staffing plans and shift schedules to meet predictable peak demands (e.g., holiday season, flash sales) and control overtime.

Qualifications

• 5+ years of progressive experience in warehouse operations.
• 2+ years in a management role, specifically within an e-commerce, 3PL fulfillment, or high-volume distribution environment.
• Background in fast-paced, entrepreneurial, startup/tech environments preferred.
• Fluency in English (our corporate language) and great communication skills.

Additional Information

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities!