Specialist, Commercial Strategy & Operations

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About this role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

The Specialist, Commercial Strategy & Operations will be responsible for defining and executing the end-to-end strategy for vendor growth, focusing primarily on improving affordability of the platform. This role involves setting priorities across various growth levers, forecasting and planning for key commercial KPIs, and implementing a Partner ROI model that accounts for regional and country-specific factors  across 15 markets in APAC and Europe.

Main Responsibilities:

  • Vendor Growth Direction: Lead the strategy for vendor growth with a primary focus on improving affordability of our platform and prioritize key levers to optimize growth across the vendor base.
  • Forecasting & Planning: Own the forecasting and planning process for important KPIs in the commercial space, ensuring targets are met and performance is optimized.
  • Partner ROI Model: Define and implement a comprehensive Partner ROI model across the region, incorporating country-specific needs and market dynamics to drive better decision-making and vendor performance.

Qualifications

  • Minimum 4 years of experience in strategic and process/project management roles and/or consulting. 
  • Proven success in fast-paced, entrepreneurial startup or tech environments, with a blend of consulting or similar experience.
  • Strong track record of business achievements and international exposure.
  • Exceptional interpersonal skills to collaborate effectively with cross-functional teams and country leaders regionally and globally.
  • Self-starter mindset with a passion for building and establishing processes in a newly formed team.
  • Clear, concise, and actionable communication skills. Team player who combines high performance with a positive, collaborative attitude.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Specialist, Commercial Strategy & Operations position at deliveryhero?
The salary for this Specialist, Commercial Strategy & Operations role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Specialist, Commercial Strategy & Operations position at deliveryhero located?
This Specialist, Commercial Strategy & Operations role at deliveryhero is based in Kuala Lumpur, Kuala Lumpur, , Malaysia, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Specialist, Commercial Strategy & Operations role at deliveryhero full-time or part-time?
This is listed as a Full time position. It is posted as a Specialist, Commercial Strategy & Operations role at deliveryhero.
How do I apply for the Specialist, Commercial Strategy & Operations position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Specialist, Commercial Strategy & Operations job at deliveryhero posted?
This Specialist, Commercial Strategy & Operations position at deliveryhero was posted on Jun 3, 2026. Apply as soon as possible — early applications are often reviewed first.
Specialist, Commercial Strategy & Operations
deliveryhero
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