Coordinator, Rider Recruitment

deliveryhero
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📍 Kota Kinabalu📍 Kota Kinabalu, Sabah, Malaysia📍 Sabah📍 myFull time

About this role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Responsibilities include, but are not limited to:

  • Work with the Rider Management team to develop recruiting strategies and create innovative ways to source candidates. This includes working with local universities/colleges and community job boards to post the roles.
  • Use the existing Applicant Tracking System to manage the full cycle rider recruitment, including but not limited to:
    • Validating applicants’ documents
    • Contacting and managing prospective candidates.
    • Scheduling test rides for riders.
    • Screening drivers for capability and experience.
  • Scheduling onboarding sessions and ensuring sessions are all filled. You will need to follow up and re-book candidates as needed.
  • Assisting with administrative functions for local leads, such as ensuring that new hire processes and documentations are completed.
  • Supporting the new hires with their questions during the first few weeks (eg. first week questions regarding payroll, etc...)

Qualifications

• Previous experience in customer service, sales or administration is an asset.
• Excellent communication skills.
• Strong interpersonal skills.
• Good time management skills.
• Proficiency with Microsoft Excel, Microsoft Office and Google Suite (Docs, Sheets, Slides, etc...) is essential.
• Additional attributes:
• Mental strength and resilience, similar to a face-to-face customer service role, as all interactions are conducted in person.
• Ability to thrive in a dynamic and sometimes unpredictable environment.
• Comfortable working in a warehouse setting.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Coordinator, Rider Recruitment position at deliveryhero?
The salary for this Coordinator, Rider Recruitment role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Coordinator, Rider Recruitment position at deliveryhero located?
This Coordinator, Rider Recruitment role at deliveryhero is based in Kota Kinabalu, Kota Kinabalu, Sabah, Malaysia, Sabah, my. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Coordinator, Rider Recruitment role at deliveryhero full-time or part-time?
This is listed as a Full time position. It is posted as a Coordinator, Rider Recruitment role at deliveryhero.
How do I apply for the Coordinator, Rider Recruitment position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Coordinator, Rider Recruitment job at deliveryhero posted?
This Coordinator, Rider Recruitment position at deliveryhero was posted on May 5, 2026. Apply as soon as possible — early applications are often reviewed first.
Coordinator, Rider Recruitment
deliveryhero
Apply for this role ↗

You'll be redirected to deliveryhero's official application page on SmartRecruiters.