Manager, Vendor Strategy & Operations

deliveryhero
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📍 Singapore📍 Singapore, , Singapore📍 sgFull time

About this role

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

This role requires a data-driven, strategic, and hands-on individual who can work across product, operations, and market teams to build scalable solutions that improve vendor engagement, efficiency, and growth. If you thrive in a fast-paced, high-growth environment and have a passion for solving complex challenges with structured execution, this is the role for you! 

What's on your plate?

  • Drive the end-to-end vendor operations strategy, ensuring alignment with business goals and market needs.
  • Partner closely with local and regional commercial teams to optimize vendor health, efficiency, and overall satisfaction.
  • Collaborate with local markets to understand local nuances and tailor performance strategies to optimize vendor onboarding, retention, and engagement strategies, to ensure seamless vendor experience
  • Analyze key performance metrics to identify underperforming vendors, develop rehabilitation plans, and implement structured solutions.
  • Work with front-end and back-end product teams to ensure a balance between ad revenue, vendor experience, and operational efficiency.

Qualifications

  • 3-5 years of experience in consulting or strategy-related roles, vendor operations/onboarding, performance management, or program management, preferably in food delivery, e-commerce, FMCG, or technology.
  • Demonstrated ability to operate independently with strong strategic thinking and structured problem-solving skills to break down complex problems and design scalable solution
  • Proven expertise in vendor performance management, including scaling operations, driving efficiency, and improving marketplace dynamics.
  • Highly analytical mindset – Ability to interpret complex data, generate actionable insights, and make data-driven decisions.
  • Exceptional stakeholder management & cross-functional leadership skills, with the ability to influence product, operations, and market teams.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Manager, Vendor Strategy & Operations position at deliveryhero?
The salary for this Manager, Vendor Strategy & Operations role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager, Vendor Strategy & Operations position at deliveryhero located?
This Manager, Vendor Strategy & Operations role at deliveryhero is based in Singapore, Singapore, , Singapore, sg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager, Vendor Strategy & Operations role at deliveryhero full-time or part-time?
This is listed as a Full time position. It is posted as a Manager, Vendor Strategy & Operations role at deliveryhero.
How do I apply for the Manager, Vendor Strategy & Operations position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Manager, Vendor Strategy & Operations job at deliveryhero posted?
This Manager, Vendor Strategy & Operations position at deliveryhero was posted on Apr 29, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager, Vendor Strategy & Operations
deliveryhero
Apply for this role ↗

You'll be redirected to deliveryhero's official application page on SmartRecruiters.