Manager City Logistics Operations

deliveryhero
Apply Now ↗
📍 Maadi📍 Maadi, , Egypt📍 egContract

About this role

Company Description

Talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Role overview

Managing overall logistics of cities or zones assigned across West Cairo. Leading on-demand delivery operations and maintaining excellent customer experience 24/7. Taking ownership of staffing, service levels, and communication with stakeholders. Monitoring, measuring, and improving compliance and performance of riders/partners.

Whats on your plate?

  • Oversees and solves all daily logistics related operations
  • Initiating, leading and optimizing full order cycle in assigned cluster.
  • Owns the communication with external suppliers.
  • Supervise, coach multiple rider supervisor and rider trainers.
  • Set up SOPs, policies and tools for safety/compliance of riders and partners.
  • On-ground support in the coordination of marketing campaigns and activities across all brand entities.
  • Responsible for cities rider experience and satisfaction score.
  • Provide weekly updates to country management on projects & performance progress.
  • Responsible for the cluster Acquisition targets
  • Monitor cluster logistics SLA in alignment with the centralized acquisition team to fulfil the required riders per area
  • Responsible for the supplier’s performance management
  • Responsible for the operational zone setup and special projects in alignment with the country logistics head.

Qualifications

What did we order?

  • Bachelor's Degree.
  • 5-7 years of experience in food/grocery tech industry is highly preferred.
  • Extensive experience in Data Analytics.
  • Strong communication skills, both written and verbal.
  • People management skills: Experience of managing bigger group of people.
  • Stakeholder management skills: Experience in dealing with cross-cultural team members and
  • cross-functional teams.
  • Ability to analyse data and derive insights from comprehensive data reports.
  • Ability to deal with ambiguity, work under pressure, handle stress.

Additional Information

Frequently Asked Questions

Is the salary disclosed for the Manager City Logistics Operations position at deliveryhero?
The salary for this Manager City Logistics Operations role at deliveryhero is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Manager City Logistics Operations position at deliveryhero located?
This Manager City Logistics Operations role at deliveryhero is based in Maadi, Maadi, , Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Manager City Logistics Operations role at deliveryhero full-time or part-time?
This is listed as a Contract position. It is posted as a Manager City Logistics Operations role at deliveryhero.
How do I apply for the Manager City Logistics Operations position at deliveryhero?
Click the "Apply Now" button on this page. You will be redirected to deliveryhero's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Manager City Logistics Operations job at deliveryhero posted?
This Manager City Logistics Operations position at deliveryhero was posted on Apr 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Manager City Logistics Operations
deliveryhero
Apply for this role ↗

You'll be redirected to deliveryhero's official application page on SmartRecruiters.