Specialist, O2C Service Delivery

Company Description

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

We are looking for a highly motivated Specialist, O2C Service Delivery to join our growing team in Finance based in our shared service centre in Philippines.

Responsibilities:

• You will need to have credit and collections experience and will need to have an understanding of some applications such as SAP, Salesforces, and SQL.
• Issue the invoice to the customer/vendor timely. Report and Resolve Payment Issues
• This is a task that can require conflict resolution skills, as it can involve disputing payment and reconciling issues with both internal stakeholders as well as external vendors.
• Coordinate with other departments and external vendors to solve the payment or invoicing issue.
• Process the adjustment timely and accurately. Support Month End Close Reporting
• You should understand the Revenue Accounting Principles and own the corresponding entries in the financial statements.
• Prepare reports and assist in any data entry when required.
• Evaluate, plan, and implement improvements in all business processes and practices surrounding foodpanda’s delivery rider payroll and vendor payment cycles.
• Work closely with the payables and systems support team to continually automate, streamline, and improve current reporting, operational and reconciliation processes to improve business efficiency in the region.

Qualifications

• Graduate of Bachelor’s degree in Accounting, Business Administration, or Finance.
• At least 3 years of relevant experience
• The ability to be detail-oriented, but can visualize the larger impact of a series of transactions.
• Process-oriented with an understanding of both financial and operational controls.
• Comfortable working with manual and automated processes
• Experience in Data Analytics
• Experience in Credit and Collections 
• Excellent communication and interpersonal skills.
• Proficiency in English is preferred for effective communication with overseas stakeholders and vendors.

Additional Information