Senior Specialist, Logistics Performance (Rider Staffing)

Company Description

A foodora, a Delivery Hero Group része, mely a világ úttörő kézbesítési platformja. Küldetésünk, hogy fantasztikus rendelési élményt nyújtsunk– gyorsan, egyszerűen és egészen az ajtóig. Világszerte több, mint 70 országban működünk. A Delivery Hero Group székhelye Berlinben, Németországban található, továbbá 2017 óta szerepel a frankfurti tőzsdén, és az MDAX tőzsdeindex része.

Job Description

We are seeking a highly analytical and strategic Senior Specialist to become a key driver of our logistics operations across the dynamic European region. This is a high-impact role where you will blend deep data analysis with end-to-end market ownership to solve complex operational challenges.

Your mission is to optimize rider staffing, refine rider earning strategies, and ultimately enhance logistics efficiency to ensure a world-class delivery experience. By acting as the bridge between data-driven insights and on-the-ground execution, you will help build scalable, effective logistics solutions that power our growth.

If you are passionate about using data to make a tangible impact, this role is for you.

Key Responsibilities:

• Shape Tactics with Data: Dive deep into large, complex datasets to uncover actionable insights, creating compelling data visualizations and strategic recommendations that guide our regional logistics strategy.

• Drive Market Performance: Take full ownership of rider operations performance in key EU markets, proactively identifying trends, diagnosing issues, and implementing data-backed solutions for improvement.

• Collaborate for Impact: Act as a strategic partner to both local and regional logistics teams, working closely to drive performance improvements and roll out best practices.

• Lead Product Rollouts: Spearhead the operational launch of new logistics products and features in your markets, ensuring seamless execution and alignment with our central product teams.

• Deliver Key Projects: Support and manage high-impact regional projects focused on optimizing rider staffing models, earning structures, and overall logistics efficiency to improve operational outcomes.

• Enhance Forecasting Accuracy: Partner with growth marketing teams to analyze demand patterns and refine forecasting, ensuring our rider supply is perfectly aligned with customer needs, especially in high-demand zones.

Qualifications

• Minimum 3-4 years of experience preferably from high growth start-ups, tech companies, management consultancy or other dynamic role

• Must have: working experience with SQL and data visualization (using Looker, Tableau, or similar), including dashboard creation and KPI definition

• You earned a university degree in STEM or economics

• You possess a hands-on mentality and logical thinking skills

• You are a high performer capable of creating impact through data driven decisions

• You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast-paced environment

• You are highly curious and happy to question the status quo

• You possess excellent English communication skills, both written and spoken

• A plus if familiar with modern productivity tools and use of AI/GPT assistants to improve efficiency

• Most importantly you evidence traits of ownership, accountability & strive to improve!

Additional Information

• Modern, dog-friendly office in Budapest’s Haller Gardens – easy to reach, even by bike!

• International good vibe + strong corporate background = a secure & inspiring place to grow. 

• From day one: life, accident & health insurance (MetLife).

• SZÉP-card & Medicare health package.

• foodora PRO & vouchers – tasty meals, even in the home office.

• Mental health support & relaxing office massages.

•  In-house English lessons + LinkedIn Learning access.

• Extra days off, AYCM partnership & all tools provided.

• Social impact matters: we support 6 charities and you can join in!