Assistant Spa Manager

Company Description

Constance Ephelia is a beautiful resort located on the island of Mahé in Seychelles, surrounded by stunning beaches and tropical nature. We offer a dynamic and supportive work environment where team spirit, personal growth, and service excellence come together. Join our passionate team and be part of a company that values people and creates memorable experiences every day.

Job Description

Constance Ephelia, a luxurious resort in the Seychelles, is seeking a professional and customer-focused Assistant Spa Manager to join our award-winning wellness team. This role offers an exciting opportunity to contribute to the management and growth of our world-class spa facilities while ensuring exceptional guest experiences.

• Assist the Spa Manager in overseeing daily operations and maintaining high standards of service
• Supervise and motivate the spa team, ensuring efficient scheduling and optimal performance
• Manage guest bookings, inquiries, and feedback, ensuring prompt and professional responses
• Assist in developing and implementing new spa treatments and wellness programmes
• Monitor inventory levels and place orders for spa products and supplies as needed
• Ensure compliance with health and safety regulations and maintain a clean, hygienic environment
• Assist in financial management, including budgeting, revenue tracking, and cost control
• Collaborate with other departments to promote spa services and create cross-selling opportunities
• Participate in staff training and development initiatives to enhance team skills and knowledge
• Stay informed about industry trends and incorporate innovative practices to enhance the spa offering
• Conduct regular quality checks on spa treatments and services to maintain excellence
• Assist in developing and implementing marketing strategies to increase spa revenue and attract new clients
• Manage and resolve guest complaints in a timely and professional manner
• Coordinate with external vendors and partners to ensure smooth delivery of spa products and services
• Assist in organising and executing special events and promotions to showcase the spa's offerings

Qualifications

• Diploma or degree in Spa Management, Hospitality Management, or a related field
•  Minimum 2-3 years of experience in spa management or a similar role within the luxury hospitality industry
•  Proficiency in spa management software and financial management tools
•  Strong leadership skills with the ability to motivate and guide a diverse team
•  Excellent customer service skills and a passion for delivering exceptional guest experiences
• In-depth knowledge of spa treatments, therapies, and current wellness industry trends
•  Relevant spa or beauty therapy certifications
•  Strong organisational and time management skills
•  Ability to work flexible hours, including weekends and holidays
•  Fluency in English; knowledge of French or Creole would be advantageous
•  Familiarity with health and safety regulations in the spa industry
•  Adaptability to work in a tropical island environment and multicultural setting

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.

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