Senior Sales Executive, AI Solutions - Customer Experience

Company Description

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Are you a high-energy, resilient, and outcome-driven sales professional ready to shape the next era of the Agentic Enterprise? IFS is seeking a New Logo Sales Executive to join our high-growth Loops CX & OEM Platform Team and accelerate the adoption of industrial-grade Agentic AI across the enterprise software space. 

In this role, you’ll be a true hunter, building pipeline, creating new opportunities, and closing complex, high-value deals across two high-impact channels: 
1. Customer Experience (CX): B2B SaaS companies looking to elevate customer experience with a production-ready Agentic CX Solution. 

2. OEM: Software vendors and service providers seeking to embed a secure, scalable agentic foundation directly into their products – delivered under their own brand. 
 
Learn more about our OEM Program: https://theloops.io/ifs-loops-oem 
Learn more about our CX offering: https://theloops.io/platform  
 

What You’ll Do 

• You will help strategic SaaS and technology companies understand how Loops transforms their customer experience, operations, and product capabilities.  

• Bring executive presence, lead value‑based, consultative conversations, and orchestrate complex multi‑stakeholder deals that routinely reach $500k+ ACV 

• As part of a fast‑growing, market‑defining AI team, you’ll represent a platform with clear competitive differentiation and the organizational backing to disrupt the industry. 

• Operational Excellence: Maintain disciplined, high‑fidelity opportunity and activity management in HubSpot to drive transparency, alignment, and predictable execution.  

• Customer Success: Work closely with the customer success team to ensure seamless deployment, strong adoption, and long term, referenceable customer outcomes across every new win.

Qualifications

• You are a proven new‑logo hunter with a track record of consistently winning complex enterprise deals. 

• You’ve successfully sold Agentic AI, machine learning, advanced analytics, or adjacent enterprise technologies, and you thrive in environments where you’re helping customers navigate emerging AI capabilities. 

• You’re experienced in leading and closing large, multi‑stakeholder opportunities at $500k+ ACV, bringing structure, clarity, and executive‑level presence to every deal cycle. 

• You are a consultative solution seller who excels at uncovering customer problems, shaping AI‑forward visions, and guiding organizations toward transformational outcomes, whether through a turnkey CX solution or an embedded OEM platform. 

• You’re intellectually curious, adaptable, and plugged into the latest AI trends and market dynamics, constantly learning and applying new insights to advance customer conversations. 

• And above all, you’re motivated by the opportunity to help define a category, influence strategy, and be part of a team that is challenging industry norms and driving the next wave of AI‑powered transformation. 

 
At IFS, we’re not just selling software—we’re driving transformation. Our AI business is in hyper-growth, backed by an organization that’s challenging industry norms and disrupting the status quo. Here, you’ll have the opportunity to: 

• Work in a fast-growing, high-impact AI sales team. 

• Sell innovative, market-defining AI solutions with clear competitive differentiation. 

• Partner with some of the world’s leading enterprises across industries that matter. 

• Be part of a company that’s scaling rapidly, both organically and through acquisitions. 

This is more than just a sales role—it’s a chance to lead the AI revolution with IFS. 

Additional Information

We embrace flexibility and hybrid work opportunities to support diverse needs and lifestyles, while also valuing inclusive workplace experiences. By fostering a sense of community, we drive innovation, strengthen connections, and nurture belonging. Our commitment ensures you can work in a way that suits you best, while also engaging with colleagues to share ideas and build meaningful relationships.