客户质量工程师_XC
About this role
Company Description
Job Description
• 负责处理客户零公里及现场投诉。
• 建立并维护良好的客户关系，提升客户满意度和忠诚度。
• 对客户生产流程中与博世产品相关的组件处理进行检查，优化/纠正涉及博世产品的客户流程。
• 为客户提供技术支持，并协调在客户工厂进行预分析。
• 负责与客户就投诉处理（尤其是软件相关问题）进行沟通。
• 作为客户与公司内部之间的对接桥梁。
Qualifications
• 本科或硕士学历，电气工程、软件工程或相关专业。
• 3年以上汽车行业工作经验（有整车厂工作经验者优先），具备汽车电子产品相关经验者优先。
• 熟悉TS 16949、FMEA，熟练掌握问题解决流程及8D方法。
• 具备客户投诉处理经验、技术支持客户经验，有软件相关背景者优先。
• 优秀的沟通与谈判能力。
• 英语口语及书面表达流利。
Additional Information
Frequently Asked Questions
Is the salary disclosed for the 客户质量工程师_XC position at boschgroup?
The salary for this 客户质量工程师_XC role at boschgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the 客户质量工程师_XC position at boschgroup located?
This 客户质量工程师_XC role at boschgroup is based in Jiangsu, Suzhou, Suzhou, Jiangsu, China, cn. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the 客户质量工程师_XC role at boschgroup full-time or part-time?
This is listed as a Full time position. It is posted as a 客户质量工程师_XC role at boschgroup.
How do I apply for the 客户质量工程师_XC position at boschgroup?
Click the "Apply Now" button on this page. You will be redirected to boschgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the 客户质量工程师_XC job at boschgroup posted?
This 客户质量工程师_XC position at boschgroup was posted on Jun 8, 2026. Apply as soon as possible — early applications are often reviewed first.
客户质量工程师_XC
boschgroup
You'll be redirected to boschgroup's official application page on SmartRecruiters.