Level 2 Facilities Operative Apprenticeship

Level 2 Facilities Operative Apprenticeship @ Northwood School

We are looking for a motivated apprentice to support our Facilities team with day-to-day tasks, including cleaning, maintenance, security, and Health & Safety. This is a great opportunity to learn hands-on skills and play a key role in keeping the school safe, clean, and running smoothly.

• Salary: £15,600 a year (based on £8 an hour), salary increase after the first year, provided you are 19+
• Hours: 37.5 hours per week
• Duration: 13 months
• Level 2 Facilities Operative Apprenticeship standard qualification
• Online training and support by our dedicated tutors
• Address: Pinner Road, Northwood, HA6 1QN

Duties

• Keeping premises, grounds and car park tidy, swept and free of leaf and litter accumulation and ensuring hard surfaces are free from weeds, including providing an emergency ad hoc response in the event of adverse weather conditions to undertake snow clearance and gritting.
• Keeping external rubbish bins emptied.
• Receiving incoming goods and mail, receipting, sorting and ensuring correct distribution and dispatch.
• Setting up of all scheduled room layouts, equipment and the setting up during open evenings and weekends.
• Providing janitorial duties, including ensuring sufficient consumables, materials and equipment are available to support the delivery of services, in particular cleaning.
• Monitoring of car park at specified intervals, ensuring that only authorised users (from the list provided by the School) are parked.
• Ensuring that gates and entrances are kept clear, supervising car parking during additional school periods when required.
• Assisting in ad hoc/emergency cleaning to deal with spillages, sickness etc. in addition to regular cleaning duties.
• Carrying out maintenance and handyperson duties which include fabrics and redecorations (paintings) and grounds maintenance as directed by the Operations Assistant/Operations Director.
• Carrying out AstroTurf routine weekly maintenance using ride-on lawn mower.
• Ad-hoc duties such as moving furniture/equipment/goods around the site. Moving heavy goods after appropriate training and with due attention to Risk Assessment.
• Identify and evaluate HSE risks in daily and directed tasks to avoid, mitigate, or reduce the potential impact of these risks on the business.
• Carrying out routine legionella tests.
• Security activities covering the unlocking and locking of the School premises, setting/un-setting intruder alarms, patrolling the site at regular intervals, reporting intruders on-site and responding to security incident call-outs as directed by the Operations Assistant/Operations Director.
• Be an active keyholder to report to the site out-of-hours in the event of intruder alarms, fire alarms, and fire faults.
• Completing weekly fire alarm tests, sprinkler tests, smoke valves tests and assisting with the organisation of fire drills, etc. Providing the agreed response to emergency alarm activations and fulfilling the duties as required in the School’s fire emergency plan.
• Opening and locking up during school holidays as directed by Operations Director.
• Additional school periods and participating in the emergency call-out rota.
• Carrying out daily visual check on plant rooms and mechanical equipment, such as boiler, pumps, etc.
• Carrying out daily check on BMS for any issues with mechanical equipment(heating/cooling) and AHU.
• Liaise with external providers/manufacturers to facilitate in the resolution of service/repair requests.
• Ensure that technical escalations are carried out promptly and followed up.
• Northwood School is committed to safeguarding and promoting the welfare of children and young people.
• We expect all staff to share this commitment and to undergo appropriate checks, including an enhanced DBS check
• Ensure that safeguarding software is up to date, running and student accounts are correctly configured for their use. 
• Make sure all requests for Premises, new purchases/repairs or major changes are recorded/logged on the FreshDesk System. 
• Make sure daily caretaker tasks are attended and closed on Every system.

Skills

• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Logical
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Training and Development:

As an apprentice, you will receive structured training alongside practical, on-the-job experience. This will typically include:

• Study towards a Level 2 Facilities Operative qualification
• Mentoring and support from experienced facilities professionals
• Participation in workshops, training sessions, and development activities
• Regular progress reviews and feedback

What training will the apprentice take and what qualification will the apprentice get at the end? The successful candidate will complete a Level 2 Facilities Operative Apprenticeship.

What is the expected career progression after this apprenticeship? Potential full-time employment for the right candidate upon successful completion of the apprenticeship.

Pre-employment checks:

Please note that successful candidates will be required to complete right-to-work checks and any relevant pre-employment screening. Candidates must adhere to company policies, including health & safety requirements.

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