Solution Team Customer Agent
About this role
Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the areas of mobility solutions, consumer goods, industrial technology or energy and building technology - with us, you will have the chance to improve quality of life all across the globe. Welcome to Bosch.
Job Description
- Respond to customer complaints received through various channels, including telephone, e-mail, social media, and webchat
- Investigate complaint cases, identify solutions, and collaborate with internal departments and external partners
- Provide regular updates to customers throughout the resolution process and ensure follow-up after the issue is resolved
- Offer inbound support as needed to assist with customer inquiries
- Participate in all relevant training sessions to stay updated on the company’s products and customer service processes
Qualifications
- Associate's degree from relevant departments of universities
- Experience in complaint management, preferably with social media complaint handling
- Excellent written and verbal communication skills
- Proficiency in MS Office applications
- Strong problem-solving abilities
- Residence in or willingness to relocate to Manisa or İzmir
Additional Information
Frequently Asked Questions
Is the salary disclosed for the Solution Team Customer Agent position at boschgroup?
The salary for this Solution Team Customer Agent role at boschgroup is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Solution Team Customer Agent position at boschgroup located?
This Solution Team Customer Agent role at boschgroup is based in Manisa, Manisa, , Turkey, tr. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Solution Team Customer Agent role at boschgroup full-time or part-time?
This is listed as a Full time position. It is posted as a Solution Team Customer Agent role at boschgroup.
How do I apply for the Solution Team Customer Agent position at boschgroup?
Click the "Apply Now" button on this page. You will be redirected to boschgroup's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Solution Team Customer Agent job at boschgroup posted?
This Solution Team Customer Agent position at boschgroup was posted on Apr 16, 2026. Apply as soon as possible — early applications are often reviewed first.
Solution Team Customer Agent
boschgroup
You'll be redirected to boschgroup's official application page on SmartRecruiters.