Match Operator/ Local Match Reporter

Company Description

Datacentric is a trailblazer in global sports technology, where your skills will enhance the creation of immersive experiences for sports fans worldwide. 
 
Established in 2001, Datacentric operates at the intersection of the sports and media, industries, delivering top-tier technology solutions to sports federations, media companies, consumer platforms, and operators to drive business growth.  

Partnered with prestigious organizations such as the NBA, ATP, NHL, MLB, NASCAR, FIFA, UEFA, Bundesliga, AFC and Conmebol, we cover nearly a million events annually across all major sports. 

As part of our team, you'll leverage our extensive industry relationships and expertise to innovate and elevate the sports fan experience. Moreover, through our Integrity Services division, you'll contribute to promoting an integrity-driven environment that safeguards the sports industry. 

If you're ready to embrace a pivotal role in transforming the sports industry and reimagining the sports fan experience, explore our exciting career opportunities at Datacentric. 

ABOUT US:

The Production team within Content Operations collects, produces, and distributes sports data for pre-match, live, and post-match coverage. Our Production is set up globally across multiple locations including specialists who execute data collection. We deliver coverage for over 1 million matches annually across 93 different sports worldwide. 

Job Description

THE CHALLENGE:

• Cover games, makes VOIP telephone calls to Match Reporters in different countries
• Updates match commentary provided by the match reporter directly in the computer system (MO interface);
• Monitors results/information in the websites to check current match data;
• Ensures 100% accuracy of match data;
• Reports to superiors any unusual events in the match;
• Compliance to system messages and policies;
• Adherence on schedule (for pre-match and in match);
• Perform other tasks that may be assigned by the Supervisors and Managers from time to time
• Cover games live at the venue
• Provides accurate and timely information on the following:
• Correct fixture, venue and team names Kick-off time Percentage of spectators Jersey Colors Match play by Play information as it happens
• Any unusual events happening in the match Provide photo of the scoreboard/score sheet
• Arrives at the venue of the sporting event 1 hour before the kick-off
• Answers call/query from the match operator
• Make sure that 2 mobile phones with different networks (globe and smart/sun) are brought, working and with battery sufficiently charge

ABOUT YOU:

• Product and Process knowledge
• Attentive to details & organized
• Dependable
• Can communicate effectively and with urgency
• Above average English communication skills both in verbal and written form
• Knowledge in computer usage  

OUR OFFER:

• A collaborative environment with colleagues from all over the world (Engineering offices in Europe, Asia and US) including various social events and teambuilding. 

• Vibrant and inclusive community, including Women in Tech and Pride groups which welcome all participants. 

• Clearly pre-defined shift schedules with collaborative/inclusive planning. 

• Growth-focused work environment with flexibility. 

• Global Employee Assistance Programme. 

• Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience). 

• Structured onboarding process program and online training videos. 

OUR RECRUITMENT PROCESS: 

• Initial (On-site) Screening: A quick chat with our Talent Acquisition Partner to understand your background and expectations. 

• Assessment: A short task to showcase your technical skills. 

• Final Interview (On-site): Meet with the Hiring Manager to dive into your skills, as also discuss team fit. 

• Finals Steps: Receive feedback and, if successful, an offer! 

Qualifications

Additional Information

At Datacentric, we celebrate our diverse group of hardworking employees. Datacentric is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!