Debug/Troubleshooting Technician

Company Description

XP Power is a premier supplier of critical power conversion technologies to the medical, technology and industrial markets. We are a rapidly growing company listed on the London Stock Exchange. We are looking for self-motivated professionals who thrive in a dynamic environment. We are proud of and committed to our culture that values ​​customer focus, flexibility, knowledge, speed and integrity. Joining our team means you'll work for a high-performing global company, where employees collaborate and strive for excellence. XP Power operates across Asia, Europe and North America.

Job Description

• Support production/manufacturing to troubleshoot failed units from the line.
• Analyzed and recommend corrective action in case of any production and or design issue.
• Compile failure analysis finding and report in a daily basis
• Document, track and escalate issues as appropriate, using quality tools or similar techniques.
• Troubleshoot products during NPI/NPD as well as Mass Production and work with cross functional teams to close issues to drive towards root cause identification and resolution.
• Analyzed and recommend improvements to all production process and methods to facilitate quality improvement regarding to testing.
• Assist production to ensure debug WIP are kept to minimum, and track aging time of debug WIP.

Qualifications

• Technical background and an understanding of the power supply industry.
• A creative and considered approach to problem solving.
• Good organisational skills, able to handle a broad and complex workload.
• Clear, logical thought and a high attention to detail.
• Excellent written and verbal communication skills in English is an advantage 
• Works well under pressure and meet tight deadlines.
• Experience in troubleshooting PCBA & using meters / equipment for measuring PCBA.
• Relevant work experience in debug, repair and testing role.

Additional Information

• University degree or technical graduate major in Electronics.
• Experience creating tests/repair for a wide range of electronic and electro-mechanical devices.
• Experience in working as repair technician or equivalent.