About this role

Company Description

Ballyfin is a 5 Star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains.

The Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 Bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 years of restoration, we offer the very best of Irish hospitality in the most beautiful surroundings imaginable.

Our 5 star luxury property offers the perfect place for a break from the modern world and offers discretion and privacy like few other destinations.

Ballyfin Demesne is only one of two properties in Ireland who have been awarded Three Michelin Keys. In 2024, our Executive Head Chef Richard Picard-Edwards was successful in gaining Ballyfin's first Michelin Star which we have proudly retained in 2025/2026.ย ย 

Job Description

This is an ideal opportunity for an outgoing individual who thrives on offering excellent customer service and loves to communicate with others. This is a dynamic and busy role in our Front of House and has direct communciation with our guests.

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This is a Full time permanent position, 5 over 7 days, Shift work. 3 shift patterns available spanning the hours of 8am - 8pm. Occasional night work for cover.

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The duties include (but are not limited to:)

  • Welcome our guests on the steps of the House as they arrive
  • Meet and greet our guests
  • Responsible for guest luggage and parking of expensive vehicles
  • Responsible to assist guests to their allocated rooms
  • To have an almost constant presence in the public areas and entrance hall.
  • Answer the house telephone in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
  • Offering the best possible advice to guests on the House and Demesne and complete daily house tours
  • Assisting guests with all Demesne activities.
  • Issuing and maintaining all sports equipment and golf buggies.
  • Restocking, cleaning and maintaining all public fireplaces
  • Keeping public areas tidy and checking on guests without intruding on their privacy.
  • Helping other departments when necessary
  • Conversing with guests, providing information and directing them as required.ย 

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If you are a team player, have a passion for customer service, have excellent communication skills and want to work in a 5 star luxury property surrounded by natural beauty - then we want to hear from you.

Qualifications

Additional Information

  • Please only apply if you are legally able to work in Ireland
  • Excellent Employee Benefits on offer including generous service charge/gratuity policy
  • Rural location and small property (21 bedrooms) so limited staff accommodation available which is a short distance from property.ย 

Frequently Asked Questions

Is the salary disclosed for the Butler position at relaischateaux?
The salary for this Butler role at relaischateaux is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Butler position at relaischateaux located?
This Butler role at relaischateaux is based in LS, Portlaoise, Portlaoise, LS, Ireland, ie. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Butler role at relaischateaux full-time or part-time?
This is listed as a Full time position. It is posted as a Butler role in the Other department at relaischateaux.
Which team or department does the Butler at relaischateaux belong to?
This Butler position is part of the Other department at relaischateaux. See the full job description for more information about the team structure and responsibilities.
How do I apply for the Butler position at relaischateaux?
Click the "Apply Now" button on this page. You will be redirected to relaischateaux's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Butler job at relaischateaux posted?
This Butler position at relaischateaux was posted on May 8, 2026. Apply as soon as possible โ€” early applications are often reviewed first.
Butler
relaischateaux
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