Commercial Excellence Specialist – Dental BU

Company Description

medmix is a global leader in high-precision delivery devices. We occupy leading positions in the healthcare, consumer, and industrial end-markets. Our customers benefit from our dedication to innovation and technological advancement that has resulted in over 900 active patents. Our 14 production sites worldwide, together with our highly motivated and experienced team of nearly 2’700 employees provide our customers with uncompromising quality, proximity, and agility. medmix is headquartered in Baar, Switzerland. Our shares are traded on the SIX Swiss Exchange (SIX: MEDX).

www.medmix.swiss

Job Description

Position Summary

We are seeking a results-driven Commercial Excellence Specialist to lead strategic initiatives that optimize sales performance, customer engagement, pricing, and business processes within the dental market. This role will partner closely with Sales, Marketing, Finance, Customer Service, and Regional Leadership to drive sustainable growth, improve commercial effectiveness.

Key Responsibilities

Commercial Strategy & Performance

• Analyze sales performance, market trends, customer segmentation, and competitive dynamics within the dental market.
• Define KPIs, dashboards, and reporting tools to monitor commercial effectiveness and business performance.
• Support annual budget and strategic planning, monthly forecasting

Sales Excellence

• Drive sales force effectiveness initiatives including territory alignment, incentive schemes, CRM optimization, and pipeline management.
• Deliver sales analytics and actionable insights to improve conversion rates and customer retention.

Pricing & Profitability

• Support pricing strategy development and margin optimization across product portfolios.
• Monitor pricing compliance, discount structures
• Conduct profitability analyses by customer, channel, and product category.

CRM & Market Insights & Data Analytics

• Conduct market data analyses by customer, channel, and product category.
• Translate data into strategic recommendations for leadership teams.
• Monitor trends in the dental industry, develop automated reporting and business intelligence tools to improve decision-making.

Cross-Functional Collaboration

• Partner with Marketing to improve campaign effectiveness and customer targeting.
• Work with Finance on forecasting, budgeting, and performance tracking.
• Coordinate with Supply Chain and Customer Service to improve customer satisfaction and operational efficiency.

Qualifications

Qualifications

• Bachelor’s degree in related field; MBA preferred.
• 3+ years of experience in commercial excellence, sales operations, business analytics, or strategic marketing.
• Experience in the dental, medical device, healthcare, or pharmaceutical industry preferred.
• Strong analytical and financial modeling skills.
• Advanced proficiency in CRM systems (e.g., Salesforce), Excel, Power BI, or Tableau.
• Proven ability to influence cross-functional stakeholders and drive change initiatives.
• Excellent communication, presentation, and project management skills.
• Fluent English required; additional languages are a plus.

Key Competencies

• Strategic Thinking
• Data-Driven Decision Making
• Commercial Acumen
• Leadership & Influence
• Customer Focus
• Process Optimization
• Stakeholder Management
• Problem Solving

Preferred Experience in Dental Market

• Knowledge of dental distribution channels and key dental stakeholders.
• Familiarity with dental products such as implants, aligners, imaging systems, CAD/CAM solutions, or consumables.
• Understanding of DSOs, private practices, and dealer networks.

What Success Looks Like

• Increased sales productivity and revenue growth
• Improved forecasting accuracy and CRM adoption
• Enhanced profitability through optimized pricing and customer segmentation
• Strong alignment between sales, marketing, and business strategy
• Data-driven commercial decision-making culture

Additional Information

medmix is an equal opportunity employer, committed to the strength of a diverse workforce. 

93% of our employees would go above and beyond to deliver results – do you have the drive to succeed? Join us and boost your career, starting today!