Lead Front End Support

sutherland
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📍 Bogota📍 Bogotá📍 Bogotá, Bogota, Colombia📍 coFull time

About this role

Company Description

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

Job Description

We are seeking a Lead – Web Support & Front-End Operations to manage support and maintenance activities for automobile dealer websites on the dealer eProcess platform. The role involves leading the support team, managing ticket operations, driving SLA adherence, coordinating with stakeholders, and ensuring smooth delivery of website support services.

Qualifications

• Strong expertise in HTML, CSS, and website support operations.
• Good experience with WordPress and CMS platforms.
• Working knowledge of Python for scripting and automation.
• Experience with ticketing/workflow management tools such as HubSpot, Jira, Zendesk, or ServiceNow.
• Strong stakeholder management, coordination, and team leadership skills. 
• Experience handling production support or high-volume website operations.

Additional Information

• Exposure to automobile or dealer website ecosystems.
• Knowledge of JavaScript and front-end best practices.


All your information will be kept confidential according to EEO guidelines

Frequently Asked Questions

Is the salary disclosed for the Lead Front End Support position at sutherland?
The salary for this Lead Front End Support role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Lead Front End Support position at sutherland located?
This Lead Front End Support role at sutherland is based in Bogota, Bogotá, Bogotá, Bogota, Colombia, co. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Lead Front End Support role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Lead Front End Support role at sutherland.
How do I apply for the Lead Front End Support position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Lead Front End Support job at sutherland posted?
This Lead Front End Support position at sutherland was posted on Jun 11, 2026. Apply as soon as possible — early applications are often reviewed first.
Lead Front End Support
sutherland
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