Customer Service Representative

sutherland
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📍 Cairo📍 Cairo Governorate📍 Cairo, Cairo Governorate, Egypt📍 egFull time

About this role

Company Description

 

 Sutherland is a leading global provider of transformative digital services and solutions, specializing in artificial intelligence, automation, cloud engineering, and advanced analytics. Collaborating with iconic global brands, our market-leading technologies and digital engineering services drive rapid innovation and scalable business transformation. With over 363 unique inventions, including 250 AI-based innovations, we deliver groundbreaking digital outcomes through our seamless "as-a-service" model. Our tailored solutions help optimize business operations, create exceptional experiences, and enable clients to achieve their strategic goals with agility.

Job Description

 Role Description

This is a full-time on-site role, located in Cairo, Egypt, for a Customer Service Representative. Responsibilities include managing inbound and outbound customer interactions to provide support, resolving inquiries efficiently, ensuring customer satisfaction, and identifying opportunities to improve customer experience. 

Qualifications

Proficiency in Customer Service, Customer Support, and ensuring Customer Satisfaction

Ability to enhance Customer Experience and maintain high Customer Service standards

Strong communication, problem-solving, and interpersonal skills

Ability to work on-site in Cairo, Egypt, with a passion for delivering exceptional customer experiences

Fluency in English

Additional Information

Salary starts at 17300 in addition to allowances 

Fully paid training 

Guaranteed KPIs for 3 months 

Social insurance 

Medical insurance 

Frequently Asked Questions

Is the salary disclosed for the Customer Service Representative position at sutherland?
The salary for this Customer Service Representative role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer Service Representative position at sutherland located?
This Customer Service Representative role at sutherland is based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer Service Representative role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer Service Representative role at sutherland.
How do I apply for the Customer Service Representative position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer Service Representative job at sutherland posted?
This Customer Service Representative position at sutherland was posted on Apr 21, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer Service Representative
sutherland
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