Customer service Representative

sutherland
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📍 Cairo📍 Cairo Governorate📍 Cairo, Cairo Governorate, Egypt📍 egFull time

About this role

Company Description

Sutherland is a global leader specializing in AI, automation, cloud engineering, and advanced analytics to drive digital transformation and provide scalable business solutions for top-tier brands worldwide.

With a strong emphasis on digital engineering services, we deliver innovative technologies and business process excellence, creating unique value propositions for our clients. Our commitment to innovation is demonstrated by our impressive portfolio of 363 independent inventions, including 250 AI-based solutions with patents in key technologies that continuously enhance business operations and transform user experiences.

Sutherland’s cutting-edge solutions are delivered through a seamless "as-a-service" model, enabling rapid innovation and supporting sustainable business growth.

Job Description

Role Description:

We are hiring a Customer Service Representatives to handle customer inquiries and provide exceptional service.

Work Schedule:

5 working days and 2 days off

Rotational shifts (Morning, Night, and Overnight) and Rotational days off

What We Offer:

Highest salary in the market💸

Bonuses and incentives after probation period (3 months)

First three months KPI's are granted

Social and Medical insurance

Transportation provided 24/7🚌

Night shift allowance

Paid training

Qualifications

🔑 What we’re looking for:

  • NO EXPERINCE NEEDED
  • 🚨ENGLISH LEVEL B2 OR HIGHER IS A MUST🚨

💼 If you’re passionate about making a difference and love helping customers, we want YOU! 🌟

Additional Information

All your information will be kept confidential according to EEO guidelines.

Frequently Asked Questions

Is the salary disclosed for the Customer service Representative position at sutherland?
The salary for this Customer service Representative role at sutherland is not publicly listed. Click "Apply Now" to learn more about the compensation package on their official careers page.
Where is the Customer service Representative position at sutherland located?
This Customer service Representative role at sutherland is based in Cairo, Cairo Governorate, Cairo, Cairo Governorate, Egypt, eg. The position is listed as on-site or hybrid. Check the full job description or apply directly to confirm the work arrangement.
Is the Customer service Representative role at sutherland full-time or part-time?
This is listed as a Full time position. It is posted as a Customer service Representative role at sutherland.
How do I apply for the Customer service Representative position at sutherland?
Click the "Apply Now" button on this page. You will be redirected to sutherland's official application portal hosted on smartrecruiters where you can submit your application directly.
When was the Customer service Representative job at sutherland posted?
This Customer service Representative position at sutherland was posted on Apr 8, 2026. Apply as soon as possible — early applications are often reviewed first.
Customer service Representative
sutherland
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